Top critical review
3 people found this helpful
on 12 March 2013
Since purchasing this printer I have had nothing but problems in the following areas
Wifi - worked fine for a short while but then wouldn't print, uninstalled the printer and reinstalled but would not connect despite and excellent signal from my router. The USB connection is also poor and tends to come and go. On a positive note it will print remotely, so basically I can print from anywhere in the world and the printer works fine but won't work when I'm in the same house - not really very useful.
Ink Cartridges are not always recognised whether they are originals or compatibles and I have had to change them to get it to print even when there is clearly ink left in the cartridges.
Ink cartridges are also very expensive at least the originals are although good quality compatible ones are available.
Scanner although worked fine initially, now will not scan to the computer - the printer is only 6 months old. Now I have the laborious task of having to scan a document to a memory card and then transfer the file to my computer.
Print quality is not as sharp as other brands and photo printing quality was appalling.
On a more postive side, the printer is good looking and compact - but this is of very little use if its functionality is as poor as I have experienced. This is my first Epsom printer and it most certainly will be my last.