6 of 6 people found the following review helpful
on 31 October 2004
I liked the book because it focusses on practical thecniques drawn from successful change agents in industry rather than expounding some abstract theory. You may recognize some familiar strategies but there are sure to be new ones that you will find useful.
Interestingly, the pattern form has been made more accessible to readers by prefacing each pattern with an opening story, weaving more narrative around the bare bones and providing dedicated chapters on related patterns and how they can reinforce what you are trying to do.