Customer Reviews

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4.5 out of 5 stars
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on 26 December 2012
Could have done with more instruction re setting up but apart from that we'll worth buying. Grandchildren enjoyed watching it and it was so quick. Very easy to clean which is a bonus
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on 17 December 2012
Brilliant machine makes gorgeous ice cream very addictive.A bit messy to clean because you have to get the paddle out and unfortunately somebody has to lick the paddle clean!!!!
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on 25 May 2015
This is a fantastic household machine that gives you amazing ice cream time and time again. Worth every penny!
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on 28 August 2014
Am delighted with this machine. Easy to use and makes wonderful ice cream.
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on 11 September 2014
Top quality - good price - quick delivery......
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1 of 2 people found the following review helpful
on 24 July 2012
We have had one of these machines for a few years now. It has not given us any problems, other than we do not enjoy commercial ice cream any more! If you have the space for one of these do not hesitate.
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2 of 4 people found the following review helpful
on 27 December 2013
For the price of this machine I cannot, however hard I try, give it anymore than 2 stars. It was a Christmas present, which I can, hand-on-heart say,that I would not have wasted nearly 300 Euro's on. What amazes me is that Gaggia have been well known for decades for their fantastic coffee machines. Why then do we end up with instructions on the Ice cream maker that states 'Ice Scream'?? Funny indeed, unless you have spent a small fortune on buying it.

Had to Google and Youtube before I could begin to use the machine as the instruction leaflet it was, at best, vague. When I made Ice cream, it was very runny and a total mess to try and extract from the bowl. Also, I ended up with so much washing-up, just from mixing the ingredients to go into the refrigerated bowl and notwithstanding the absolute mess that had to be made from getting the Ice cream out of said bowl...! Further unhappiness, it makes so little ice-cream I have to think is it worth the huge amount of space it takes up in my Kitchen. Think not.
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0 of 1 people found the following review helpful
on 25 June 2013
Good looks and a really robust product that is everything I hoped and more. Ideal for anyone who loves ice cream!
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19 of 51 people found the following review helpful
on 15 August 2012
I have my own chicken so thought an ice cream maker would seem the next logical thing to do.
I spent two evenings trolling through the machines from £30 to £1000 pounds.
I settled on the Gaggia, ordered it and waited.
Delivery was fairly prompt. I took the machine out of the box, and after fitting 13Amp plug
left it for 24 hours to settle.put it on to pre freeze, made the mixture and poured it in.
That was as far as I got, the paddle mechanism refused to work.That was it no Ice cream for me.
Over £250 and it didnt work. Well so very dissapointed.
No Stars Gaggia but 6 stars Amazon returns dept.
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7 of 35 people found the following review helpful
on 24 October 2012
I bought this product after much research for my husbands Birthday, it arrived promptly but when he opened it we discovered it had a European plug so we were unable to use it. It has also taken ages to get my refund. Previously I have praised amazon for their customer service but will think twice about ordering any expensive items in future. I cannot rate this item as we have yet to experience it.
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