Top critical review
OKish, would give 2 and a half stars if possible, but didn't want it classed as a positive review with 3
on 1 December 2015
I bought this 3 year accidental warranty and a 3DSXL from Amazon at the same time for my youngest. The console broke on the hinge 2 years in - this does seem to be a weak point as it happened to a previous 3DS which fortunately I also had bought a square trade warranty for.
Previous 3DS and square trade warranty (both bought on Amazon) claim some years ago: I was given an Amazon voucher code for the full amount, presumably in the same way that some of the positive reviewers have stated. However this no longer happens.
Nov 2015 claim for 3DSXL square trade warranty (both bought on Amazon July 2013):
Although the warranty states that you get the purchase price to replace new (£140 in my case), I was offered £90 into my bank account. When I objected, after some emails and phone calls, I was given another £30 and sent a link by email to a dodgy-looking shopping site where one was available for £120.
I doubt I'm alone in liking the security of shopping on Amazon, but square trade will no longer cover you to replace new on Amazon. I've given the warranty 2 and a half stars, as I did still get £120 eventually rather than the full £140 back, although with a lot of hassle I don't want to go through again.
Please bear this in mind if you thought buying both device and warranty meant you'd be able to replace new on Amazon no quibbles.
I've bought a new 3DSXL through Amazon, but not a Square Trade Warranty, never again.
I wish Amazon did their own extended warranties - or handled them through Amazon - the way they make sure the Kindle warranties are handled is brilliant.