Most helpful positive review
12 of 12 people found the following review helpful
on 16 November 2011
After shelling out close to £200 on a new Xbox console, spending an extra £36 to fully cover the console for 3 years, in case of accidents or the dreaded Red Ring of Death (RROD), was a no-brainer. Seeing how they cover a wide range of products, I'm actually a little annoyed I purchased my DSLR last year from another site, and so missed out on this cover.
Customer service: I accidentally sent the wrong Amazon invoice to get attached to my SquareTrade account, and phoned up to replace it with the proper one. Not only was the agent extremely helpful, he also stayed on the line with me until he could verify that the new invoice had arrived. This was completely unnecessary from his perspective, so full marks from me on going the extra mile.
I did a fair amount of investigating, to see other people's experiences, and there are plenty of reviews out there (ReviewCentre.com and the main SquareTrade page here on Amazon.co.uk which has over 300 reviews) where people have made claims without issue.
Needless to say, from other positive reviews and my own experience, I have no hesitation in recommending SquareTrade for peace-of-mind coverage of your electronics.