Top critical review
9 people found this helpful
Very poor quality and disgusting customer service
on 3 March 2014
I have just received one of these as a birthday present. The mug was very badly damaged out of the box.... The glaze was cracked and in a large area missing all together. Obviously not been checked. Not impressed at all. My advice is to avoid.
Update..... my Mother tried to claim her money back as the item was broken....the seller refused as they claimed that it must have broken in transit! If thi was the case:
a)There would have been broken pieces in the box. There wasn't.
b) They are then admitting that there packgaing and protection was poor.
She did get a refund in the end....£1.49.
This is the first time anything like this has happened to me/us from any seller on Amazon. Their attitude was disgusting and their customer service non-existent. You have been warned.....