on 10 December 2011
I have had this player since August and have had nothing but problems with it. The video playback and sound quality is good- when it works, and that is the problem.The device is totally unreliable ,freezing and lockups happen frequently and the way to fix this is to perform a hard reset by inserting a pin into the back of the device. Infact Cowon should supply one with the player as it is a necessity.
I am using the latest gingerbread update and the player has got slightly better, but it is just not good enough for a player in this price range. My advice to any one considering buying this device , is don't or at least wait to see if cowon fix this thing.
As it stands though the Cowon D3 is a terrible piece of kit and not worth a quarter of the asking price.
on 24 November 2011
There is quite allot to like about this player now the Android software has been updated, despite a few operational niggles it would certainly be worthy of a four star review as the sound quality is great along with a very clear screen and almost hassle-free HD video playback. However and it is a big HOWEVER (deserving of the capitals there) the nightmare I've had in seeking repair assistance after the screen cracked (it found its way into my friends handbag on holiday) has sapped any fondness I once had for the device and might actually lead me to offload it once fixed; I really can't bear the thought of having dealings with anyone from this Korean manufacturer or more particular from the retailer I chose, a certain specialist high tech portable device seller based in Edinburgh (see the More Buying Choices opposite the item)
Notice the once-fixed statement, yeah I'm still waiting after requesting the repair from this retailers service division (weirdly named the polar opposite of MUM) now some 105 days ago!!!, apparently lack of parts is to blame but even trying to obtain this shred of information from them was like pulling teeth, seems as though they are happy to keep you waiting forever with no explanation and very little by way of apology, them being safe in the knowledge that there is no alternative repair service available to us poor unfortunates who happen to be born in the UK no matter how hard we try to search for one.
So just beware the screens on these units as I've found to my cost are extremely fragile, the outer glass (perhaps plastic?) Layer can actually touch the critical layer beneath with just only the lightest pressure from your little finger (without even bleaching the nail). Once this happens to crack prepare to sacrifice the life you once had to the endless pursuit of email writing and getting needlessly stressed, oh yeah you'll also be poverty stricken after having coughed up the 119 pounds you would expect for repair from such polite and speedy service.
PS if you happen to look at this review (this to the retailer whom I mentioned at the start), please could you in future make sure it's possible for a prospective customer to at least buy a case for his/her treasured new high value player when it's on sale, it's not rocket science and just might have saved me all this unwarranted frustration.
on 25 July 2011
The D3 is a very nice looking unit, a bit larger and heavier than the J3 but well worth it because of the larger screen. The extra size of the screen makes a real difference when watching videos, especially on its amoled screen which is amazing in its sharpness and detail.
The menu is easy to handle, initially requiring a swipe from left to right to unlock the player. The icons come on easily because of its touch sensitive capacitive screen. All the usual features are there, including an endless array of set equalizers plus 4 customizable ones. As expected, sound quality is the best around...a Cowon trademark. The physical build is impressive and feels really solid and durable.
There are physical buttons on the sides, for volume, pause, play and next track and these can be altered within a menu. For those who like a tactile player, this is a bonus.
Having downloaded Android gingerbread which is a free download on it latest upgrade, I found the internet to work really well once it is connected to a wifi source. Bluetooth pairs easily too.
As usual with Cowon there is no way to create a playlist on the player itself. Trying to create playlists using Winamp or Windows media player is a real pain. Sometimes it works and sometimes it doesn't. Tracks can be bookmarked to create a favourites list but you can make only one such list.
And now for the disappointments. Battery life is much lower than the J3 or the X7 and unlike those two, there is no balance control for sound. This was such a great utility on the other two, it is really sad it has been omitted from this.
It takes quite a while to scan the contents and this is more so for an added micro sd card (takes up to a maximum of 32GB). It seems to do this each time you turn on the D3, whether you have added any new stuff or not. Can be truly irritating and a huge bug in the player. It seems it is an insoluble problem as the processor and the memory are just not adequate. Also it seems Cowon have become slightly slack in correcting problems with their products. Once again Cowon has chosen to use their own proprietary USB cable to connect to a PC. This is so uneccessary when most other makers use a standard cable. At least it retains drag and drop for transferring files and no special software is required. It has its own tinny speaker but this is located at the back of the player so if you lay it down, it blocks the sound. This oversight was on the J3, corrected on the X7 and now back again on this. Simple annoying thing that shows lack of care in detail.
All in all, a great sounding player, excellent wifi, fabulous screen, great build, a good size and designed to sit comfortably in the palm of the hand, but with several shortcomings.
An update: After waiting for months there has been no update to firmware and the D3 remains as buggy as ever. To correct this, Cowon have now released the Z2, which will arrive in Europe at some time. This is basically the D3 but with appropriate hardware to correct the problems with the D3. How sad for D3 owners that Cowon hadn't foreseen these problems. Having used this for a while, I would not recommend anyone to buy this but wait for the Z2.