Most helpful critical review
19 of 20 people found the following review helpful
Make sure you realise the facts before you buy
on 9 December 2013
I ordered a 40cm KnitPro cable so I could knit a hat pattern with the KnitPro Symfonie needle and cable set I ordered at the same time, from a different seller. The purchase was in part prompted by the Amazon link on the order page "What do other customers buy/look at after after purchasing this item." Although the cable description states the 40cm is compatible only with short needle tips this is not specific enough for a new buyer of interchangeable needles; since they all appear to be short! Consequently they are not compatible with the needle tips and I've had to buy the special Symfonie needle tips in order to use them. I wonder how many others have experienced the same issue.
The seller could be more helpful to buyers and explicitly state on the item's description that the cable does NOT work with the usual interchangeable Symfonie tips which are 12.5cm, rather than the special 10cm short tips which need to bought instead.
Although the seller replied to my message about this and offered a refund I did not feel they were particularly helpful, particularly when I suggested the description was slightly ambiguous and could be tweaked especially for a new buyer of this type of cable and needle system.