Top critical review
65 of 65 people found this helpful
Cheap and nasty bag. 3 year warranty does not cover bag falling apart after 2 uses
on 18 October 2014
I am not one for writing extremely negative reviews but I think people should know what they are buying. I used this bag on 2 occasions in the summer, on my way back from the second trip the side handle had fell off, the stitches on the inner lining had came off as well! Fortunately or so I thought the bag comes with a 3 year warranty - I contacted Karabar directly and after numerous e-mails they refuse to honour the warranty, they say I should have contacted them within 6 months, this information does not come with the bag and is not displayed on their website (please feel free to check). I purchased my bag in September 2013 so I had one for short flights when needed, it sat in my cupboard until July and August 2014 when I actually used it. Karabar offer a voucher to use on their website which was no use as they charge more than I paid on Amazon, do not have the colour I previously chose and as I informed them if it cannot last 2 trips how will it ever last 3 years?
I would encourage everybody to look elsewhere for a cheap suitcase, their are much better alternatives than this out there