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4.0 out of 5 stars Four Stars
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Published 1 month ago by Mr. R. Cunningham

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5 of 5 people found the following review helpful
2.0 out of 5 stars Generic content and common sense tips. No more than what internet offers for free
This book, just an introduction to Business Process Improvement, only contains and reformulates generic content and common sense approaches.
Few sparse references are made to main stream methodologies like Six Sigma and no "tool" is analysed or explained in detail.
I read it in two hours and I realised that most of the content can be easily retrieved on Internet...
Published on 19 July 2011 by Mario


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5 of 5 people found the following review helpful
2.0 out of 5 stars Generic content and common sense tips. No more than what internet offers for free, 19 July 2011
This book, just an introduction to Business Process Improvement, only contains and reformulates generic content and common sense approaches.
Few sparse references are made to main stream methodologies like Six Sigma and no "tool" is analysed or explained in detail.
I read it in two hours and I realised that most of the content can be easily retrieved on Internet for free.
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4.0 out of 5 stars Four Stars, 9 July 2014
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Mr. R. Cunningham (U.K) - See all my reviews
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This review is from: Improving Business Processes (Pocket Mentor) (Kindle Edition)
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Improving Business Processes (Pocket Mentor)
Improving Business Processes (Pocket Mentor) by Harvard Business School Press
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