Top critical review
27 people found this helpful
on 14 May 2014
All my cooking pans and casseroles are cast-iron Creuset's and I am perfectly satisfied with them.
When I saw these "cool tools" I naturally assumed that they would be a perfect complement for the pans; after all, the pans irradiate a substantial amount of heat.
So, I ordered half-a-dozen of them, in the colours best suited for my pans.
To my complete (and unpleasant) surprise, they are utterly useless as "cool tools", since they do not protect surfaces from the heat irradiating from the pans.
The situation became more annoying when I found that Creuset acknowledges their uselessness: in the proverbial "small print", at the bottom of the page of this product, they add this warning: "Extra protection e.g. a cork mat, should be used under the Cool Tool on delicate surfaces".
Why should anyone buy a "cool tool" that needs another "cool tool" because in fact, it does not cool anything at all?
Why does Creuset lend its name to this sort of misleading and ineffective product, risking damaging its own reputation as a manufacturer of top-quality cooking pans?
These products are not launched into the market without development, testing and a favourable decision by the company board: are Creuset's managers so devoid of the most elementary common sense that they do not see that a "cool tool that does not cool" is, well, uncool for their brand?
To return the damn things is not worth the trouble; I prefer to leave this product review as a warning to other, potential customers.