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608 of 615 people found the following review helpful
Good hardware, beware of TomTom Home
on 9 August 2009
I got this because it did everything I wanted, had LIVE but wasn't as expensive as the Go models. Turned it on, found GPS very quickly and downloaded traffic updates brilliantly.
Then I did what was asked and tried to update the maps and the firmware with TomTom HOME....I have a Vista machine and it all went fine, said that it had downloaded all of the updates and latest map and then on rebooting it froze at startup, therefore making the satnav a complete brick.
I did everything TomTom support told me to do but to no avail at all. I was on the verge of sending it back as faulty when I happened to find an article which said that if you use a wireless connection for your internet, TomTom HOME has real problems updating the satnav and doesn't do it properly and therefore, you should use a wired connection to update.
I did this and, hey presto, it is working again as before.
The moral of the story....the unit is great, but TomTom HOME is awful and to avoid any problems make sure you update only with a wired connection. Hopefully TomTom will look into this and ensure that it doesn't occur in the future because it has the potential to ruin people's experience with what is a fantastic piece of kit.