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BEWARE!!! - RNIB Talking Clock search hijacked
on 24 April 2014
I feel that my internet search this morning for a RNIB talking clock was hijacked by a company through Amazon. The clock is sold by the RNIB Shop online for £29.95 without VAT for a registered blind person but this same clock is £39.95 through Amazon and it's subcontract company. The way this is advertised suggests you are buying from RNIB. I cancelled the order within 90 minutes but then got an email almost 2 hours later to say it had been dispatched and the order could not now be cancelled. I telephoned Amazon who rang the company but only got a recorded message to say they were busy.
I am very unhappy with the hijack in the first place, the use of the words "RNIB Talking Clock from RNIB" which I feel was misleading and the dispatch of the item after cancellation. Yes, I have learned a lesson but BEWARE OF THIS COMPANY!!! I will not accept delivery and have now bought directly from RNIB.
Have a look at the actual RNIB shop [...]