Most helpful critical review
16 of 17 people found the following review helpful
on 10 September 2012
I have left feedback for this item twice already to express my disatisfaction at the poor customer service provided when I tried to return the umbrella but it has not appeared on the item's page - I'm not sure if there is a problem with amazon posting feedback or whether the seller has removed the feedback? Either way, very poor - why give a feedback option if feedback is then not posted? It is very misleading to only leave feedback up that is positive when I have had a negative experience.
Furthermore to the poor customer service I received, I tried to use the umbrella today (as I am now stuck with it and unable to return it) and it broke the minute I opened it! VERY POOR QUALITY. I have never known anything like this and I am very disappointed, not to mention annoyed and feel ripped off!
Buy another umbrella, don't get this one.