Top critical review
3 people found this helpful
damaged product and no response from seller
on 6 November 2013
This is supposed to be a live product and should be used in a year after opening. My packet had a hole in it when it arrived so I wanted to return it as I wouldn't know when it was punctured. The seller asked me to post it back and that they would refund me when they have received it back. I emailed them to ask if and how much they are paying for the postage or if there was a free way to send it back. They have never responded back. It takes time to prepare and post someting back as well well as the cost of it, so I don't appreciate that they haven't even bothered to respond, apologise or anything..so I will contact Amazon.
Since buying it I also found out that the product is available a lot cheaper elsewhere. I paid £9