444 of 454 people found the following review helpful
4.0 out of 5 stars Reduced functions, but fantastic SatNav
TomTom have been market leaders in simplicity and accuracy of navigation for many years now, and I have been a loyal follower having used several models. The new 1000 / 1005 series (1005 simply has a bigger screen), is another step forward in the device - slim, attractive and so easy to use. However, there have been a number of criticisms of these models as TomTom seem to...
Published on 6 Nov 2010 by A. Kirk
488 of 498 people found the following review helpful
3.0 out of 5 stars Good but Flawed Sofware
I deliberated for a long time before taking the plunge. The decision was between this TomTom and the traffic version of the Garmin Nuvi. I decided on the TomTom, as magazine reviews said that the TomTom had a more comprehensive live traffic reporting service. Apparently the Garmin's traffic covers motorways and major roads only and as the traffic facility was the major...
Published on 7 Feb 2011 by K. Brookes
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488 of 498 people found the following review helpful
3.0 out of 5 stars Good but Flawed Sofware,
This review is from: TomTom GO LIVE 1000 4.3" Sat Nav with UK and Ireland Maps (Electronics)I deliberated for a long time before taking the plunge. The decision was between this TomTom and the traffic version of the Garmin Nuvi. I decided on the TomTom, as magazine reviews said that the TomTom had a more comprehensive live traffic reporting service. Apparently the Garmin's traffic covers motorways and major roads only and as the traffic facility was the major reason for upgrading from my existing original TomTom satnav, TomTom it was.
Out of the box, the bigger and clearer screen is a great improvement over my original TomTom.
However, setting up the device started to show why this model has been heavily criticised elsewhere. I put in my address to define Home to the device. Apparently number 3 in my street does not exist, neither does number 1 or 5. This is strange since my earlier TomTom recognised my address correctly. Never mind, I will use the facility to put my current location as my Home address. Problem solved.
I next put in my eldest daughter's address as a favourite. Neither the post code nor the street was recognised by the device. I was not entirely surprised by this, as this post code and address has only been in existence for 18 months, because it is a new housing development. So much for TomTom's claim that the maps and data are up to date.
My step-mother's address was also a problem. The post code was there but her road was not. This is no newly built estate, but one that has been in existence for 35 years. Not impressed TomTom.
I have used the device for about 6 weeks and am generally happy with the basic functionality. The lane guidance on motorways is a good feature, as is the integrated Bluetooth facility for hands free mobile phones. It connected easily to my Blackberry and my wife's Nokia. The clarity of the connection is good, although the volume could be louder for my taste. I have not used the numerous other features of the satnav and probably never will.
The traffic facility is nicely executed with a clear warnings of a delay on your chosen route. It then gives you a choice of changing to a quicker route or staying on the same one. If the delay does not affect the fastest route you are told clearly. All this is good.
My experience of the traffic facility has me slightly worried, however. On the 5 or 6 occasions that a warning has been given, I have stuck to the original route. On every occasion, as I have approached the traffic delay, the warning disappears and the road is indeed clear of any hold ups. Either I am very lucky, or these delay warnings are significantly out of date. I guess only TomTom knows the answer to that.
Another glitch I have noticed is that when turning onto a motorway or a major road, the message to travel towards xxx is often wrong (but not always). For example, "Take the motorway towards Gatwick" really should be "Take the motorway heading away from Gatwick".
My earlier TomTom did not have the IQ routes facility, but the new device does, and does indeed chose different routes based on the time of day. All well and good. But I have my doubts about its choice of routing. On one route that I travel regularly, it suggested going further towards Croydon rather than my usual route of staying on the M25 and taking the next exit. My experience of 20 years commuting to Croydon told me that would be a bad idea, even at 7.30 am. I ignored the suggestion and travelled cleanly without any hold ups to my destination. Hmmm. I am confident my route was quicker. My old TomTom agrees with me.
Perhaps I am being too picky but I have lost a lot of confidence in its ability to find the fastest route. If you have no idea of where you are, then TomTom will get you there, but not necessarily on the fastest route.
Sorry to finish on another moan, but the PC software MyTomTom for managing the device is just awful. Again this did not surprise me, as the same was true 4 years ago when I got my first TomTom. I have spent 30 years in IT and reckon I know my way around a PC, but this software had me baffled. I eventually got it installed and updated to the latest version, but it was a long fight. The efforts were pointless, of course, because the software tells you that your device is all up-to-date and no updates are available. This is a clever piece of software because it tells you that your device is up to date before the device is even connected. Magic.
All in all, a good product trying to get out of the shoddy software that supports it. Pull your socks up TomTom.
444 of 454 people found the following review helpful
4.0 out of 5 stars Reduced functions, but fantastic SatNav,
This review is from: TomTom GO LIVE 1005 5" Sat Nav with Europe Maps (45 Countries) (Electronics)TomTom have been market leaders in simplicity and accuracy of navigation for many years now, and I have been a loyal follower having used several models. The new 1000 / 1005 series (1005 simply has a bigger screen), is another step forward in the device - slim, attractive and so easy to use. However, there have been a number of criticisms of these models as TomTom seem to be reducing functionality rather than increasing it - so, for example, you won't yet find the ability to add your own POIs, btu the company says that is coming.
What you have here though is a continued refinement of the core functionality of the device - the ability to go from A to B simply, easily, with the minimal hassle and without getting lost, ending up in a dead end, or the wrong side of the country! The TomTom 1005 does that superbly. The box arrived just before I had to make a trip to Shropshire, via the M5 / M6 junction, the satnav was out of the box, in the car, fired up and ready to go within minutes - it is very intuitive. It comes with a year of 'live' services free (payment after that) and they are very good - accurately predicting each set of road works / traffic jams.
The new mount is also very good - drop the satnav on it and magnets pull it into place - when you are ready to go, just pull it off...
So, yes, there is some reduction in what it can do - if you want your satnav to act as a multi-functional, do everything in the car type of device, then perhaps one of the slightly older models will be more suitable, or await a later stage in the life of this model, however if you want the latest iteration and just need to get from A to B then it is very good - 4 stars only because it seems strange for devices to go backwards in functionality!
11 of 11 people found the following review helpful
4.0 out of 5 stars great bit of kit but you need to be aware,
With all the world maps loaded the device is full so if a bigger map comes along then there is nowhere to put it.
Solution is to buy a 1005 with a micro sd slot and put a 16gb card in it. you can then load some maps on the card and it frees up valuable space on the device for bigger updates.
live services work ok and I like the auto download of safety cameras.
The 'My Tom Tom' application is useless and not a patch on 'Tom Tom Home'.
Should be updated to match the flexibility of TT Home.
TomTom GO LIVE 1005 5" Sat Nav with World Maps (66 Countries)
116 of 123 people found the following review helpful
1.0 out of 5 stars Dissapointed with the Go Live 1000,
This review is from: TomTom GO LIVE 1000 4.3" Sat Nav with Europe Maps (45 Countries) (Electronics)I bought this Tomtom and for a week it work great. Then I did the updates on it and lost all the speed camera data.
Spoke to Tomtom support and they were aware of the problem, but as to date have no fix for it. My advice is if you buy any of the Tomtom Live series, is not to do any updates till the software problems have been resolved. Its now been a month and I'm still waiting for a software fix. Its worth reading the Tomtom forum if you're thinking of buying one,that will help you reach a decision.
141 of 150 people found the following review helpful
2.0 out of 5 stars Another nail,
This review is from: TomTom GO LIVE 1000 4.3" Sat Nav with Europe Maps (45 Countries) (Electronics)Still requires updates to produce functionality available on 910
However, the interface has improved a bit. And the traffic is better displayed. I would not have upgraded if my previous TomTom 910 hadn't died.
New browser based access from PC is far worse than the old TomTom Home. In fact it is non existent.
To my surprise there are several features that do not work yet on the Go Live 1000
When you finally get it to work the browser proudly tells you
! MyTomTom is the easiest way to keep your TomTom device up to date. MyTomTom offers you:
! * Latest Map Guarantee: if a newer map becomes available for your device within 90 days of first use, you can download a free map here.
! * Free software updates: you know you have the best navigation possible
! * Map Update Service, Speed camera locations, Funny voices, Personalised POI's, Map Share changes and much more.
! New content and capabilities are being added all the time - Visit MyTomTom often, so you can see the latest. When you register, we will keep you updated on any new upgrades and how they help you.
Note the coming soon! I have been waiting months.
Another location says
!Updating fixed speed cameras is currently not possible in MyTomTom for the following navigation devices:
! GO LIVE 1000, GO 1000, Via 110, Via 120, Via 125
! We are working hard to offer this as soon as possible.
!Downloading and installing maps
!Buying new maps is currently not possible for the following navigation devices:
!GO LIVE 1000, GO 1000, Via 110, Via 120, Via 125
!We are working hard to offer this as soon as possible.
I think this is miss-selling
17 of 18 people found the following review helpful
3.0 out of 5 stars Slightly Cheesed Off,
79 of 86 people found the following review helpful
1.0 out of 5 stars What are tom-tom up to?,
This review is from: TomTom GO LIVE 1005 5" Sat Nav with Europe Maps (45 Countries) (Electronics)I bought this as a replacement for my GO720 which was a great sat nav. I like the new mount and the touch screen but..... nothing else! I can't add my own poi, which was a great bonus with the 720, neither can I upload any updates. So is this a plan for built in obsolescence? When you need a new map or to update features you have to spend another £200? I'm really cross that I wasted my money on this - promises on the Tomtom website for many months now saying that they are working hard to fix things just don't ring true - didn't they actually test whether the 1000 worked before selling them? What were they playing at? I've been a loyal Tomtom customer for many years but unless they fix this really fast they have lost a customer!
6 of 6 people found the following review helpful
4.0 out of 5 stars A good machine but BEWARE,
The POI's inbuilt seem better than my old 750, likewise the mount is fine in the car (make sure you use the cable and plug that comes with the device, as mine won't charge when using a different USB plug).
The way the new 'my Tom Tom' works is all data is held online and sent to your unit via the web, this is good in the sense that you can swap maps (but does take ages to do so) rather than have them all on your device.
BUT BEWARE THE BIGGEST FAULT IS: IF you have Bullguard or other "very good Anti Virus software" quote Tom Tom technical support, when you connect the device to your PC, it will remove existing map files ready to update, but then you AV software will prevent any updates happening as the "look like Viruses" again quote TT technical support. The only way I could update the maps, was to use a PC with NO AV software on it! Also the magnetic attachment is very easy to disconnect by touching the device when not in the car cradle.
Personally I await upgrade to the level of previous funcionality, and a sort out of how maps update as it's stupid to write files that look like viruses, without a workround.
I like the unit, but would suggest anyone who needs a new device waits before buying this, which at £300 is expensive for what in all but name is a BETA test machine.
35 of 38 people found the following review helpful
1.0 out of 5 stars Would avoid in future,
first impression was that there had been some immediate cost cutting with the removal of the cradle for connection to my PC. In addition there is only one cable for both car and pc and a rather clumsy solution whereby you have to push the connector through the in car cradle to connect to the unit.
The screen is much improved in terms of visibility and touch screen.
TomTom Home software used for donwloading updates has now been replaced with MyTomTom software. If you have two units this does not make for a happy coexistence with logging in. Each unit must also have a seperate account so do not try and associate two units with the same account. Easy done as the messages are at best ambiguous.Plenty of tickets to resolve!
The 1005 no longer has MP3 player, FM Transmitter which I had found useful. You cannot (at the moment) backup and restore which you can on models using the old TomTom Home so any issues requires that you lose all your personal info.
The Trip Advisor is a very small plus although I didnt use that much.
The bluetooth is terrible with constant disconnects and crashing the unit and I am not alone in suffering lots of issues despite my phone being on the accepted list. Again worked fine with my 940.
The software is unreliable and interface although average has not been improved.
The support is (and always has been) very poor indeed.
In short this unit is the product of a cost cutting effort. I have read TomTom are now getting out of this market to focus Car manufacturer fitted units and Smart phone apps.
I have now returned for a refund as am getting nowhere with the bluetooth problem and I have notes other peoples frustration with the unit.
113 of 124 people found the following review helpful
1.0 out of 5 stars Very poor. A step back Don't buy,
This review is from: TomTom GO LIVE 1000 4.3" Sat Nav with UK and Ireland Maps (Electronics)Well i haven't much to add after reading Simon Longs review above which is spot on. I just wanted to add a one star review. I upgraded to this device from my 730 device as it seemed to be taking a long time to find satellites. Big mistake.Don't buy it, you'll regret it. Wish I'd bought the 950 and am even annoyed enough to consider Garmin.
My main gripe was with the lack of adding POIs which I find essential. The fact Tomtom haven't included it makes me worry that they'll phase out 3rd party POIs just so they can charge you for their own !! Maybe they're letting these devices sell before saddling us with the bad news I could be paranoid though. It was also irritating to receive a device without a mains charger,no case, very little documentation , no software in a shabby box.Also the first time I tried to connect it to the internet it said "something has gone wrong with your navigation device please contact customer support" (resolved by resetting)
Heres the list of short comings on Tomtoms own website !!
MyTomTom and GO 1000
We are currently introducing MyTomTom for the latest generation of TomTom devices. MyTomTom helps you manage the contents and services of your navigation device.
Some features may not yet be available but will be in the near future.
* Latest Map Guarantee - the latest and most complete map available for your device is already pre-installed. You are entitled to one free map download if a new map should become available within 30 days of you first using your TomTom device.
* Speed Cameras - updates are not yet available for your device. Speed cameras are pre-installed on your TomTom device. If you have a LIVE device, mobile speed cameras will be available over the air.
* LIVE Services - all LIVE devices come with a 1-year free subscription to LIVE services.
* Fuel Prices - the Fuel Prices service is no longer available as part of LIVE services.
* Backing up - currently this functionality is not available for your device.
* Adding POIs - currently this functionality is not available for your device.
* Purchasing maps - currently this functionality is not available for your device.
* Downloading voices - currently this functionality is not available for your device.
* Managing maps - currently this functionality is not available for your device.
* Activating promotions (service cards, etc) - currently this functionality is not available for your device.
* QuickGPSFix - all LIVE devices download QuickGPSFix automatically. QuickGPSFix is not yet available for non-LIVE devices.
* Map Share corrections - currently this functionality is not available for your device.
* Sharing favourites - currently this functionality is not available for your device.
MyTomTom will offer any updates automatically once they are available for your device. Subscribe to this FAQ and you will be instantly notified of these updates.
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