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Electrolux Z4730AZ Gazelle Animal 1900w Cyclonic Upright Vacuum Cleaner - Silver & Blue
on 11 May 2011
Ok, I'm not too sure if some of the glowing reviews may have been written by Electrolux staff or enthusiasts, but here goes for a review from the person who brought this vacuum and uses it.
This cleaner was brought to replace a 12 year old Electrolux upright which had given sterling serice, that sadly expired.
Firstly assembly, not too bad at all, around 20 minutes from start to finish. Self assembly does make you realise that this machine is just a plastic shell, and probably not all that durable if you're a heavy user.
The vacuum comes with a turbo stair and upholstry tool, a dusting tool, crevice tool, and extenstion tube. Now comes the main issue, the hose supplied is not as shown the in the picture (a blue 2-1 stretch hose) but a rigid grey plastic hose. This hose is just long enough to vacuum a sofa, or with effort five steps of a staircase.
Cheekily inside the plastic bag containing the user guide Electrolux say "Cleaning stairs ? Upgrade your hose to reach your staircase easily". One option replaces the standard hose with a strech hose (as per product image), the other is an extension to the existing. Why promote having a tool to make easy work of stairs if the machine can't clean a flight of stairs? Five steps from the bottom to top, and five steps from the top to bottom leaves a gap in the middle!
As an existing electrolux vacuum owner I had a hard floor cleaning tool etc. This machine has a nozze size of a non-standard 36mm rather than the usual 32mm. If you have existing tools they will not fit.
When vacuumin from the top of the stairs downwards (machine retained by the bannister) the rigid hose continually knocks the on/off switch turning the machine off!
Now for a positive comment, suction is excellent, and the dust collected makes you feel as though the machine has done it's job.
Basically if you live in a bungalow or apartment then this would be the best environment for this machine. Provided you are an occasional user. Build quality is no better than the budget offerings by many of the supermarkets.
If you have a house, or are a family user steer clear, and look elsewhere there are far better offerings for your money.
Having spoken to Electrolux Customer Services they are aware of these issues. Depespite being a great customer service desk, it doesn't hide the fact the product is poor. If I thought I could reject as not fit for purpose I would.