1 of 1 people found the following review helpful
on 7 May 2013
I chose this comment having contacted this seller on Friday on advice when my HP ink cartridges failed. The company suggested a fault and so did my Husband. however when checked for faults the black ink cartridge was found to be almost empty and is totally empty now. I can't trust the coloured inks since the black is assumed to be a poor refill. HP would not honour such a fault. The above company told me to contact HP rather than deal with the complaint themselves. I require a full refund or at least a replacement of these cartridges. I would not otherwise deal with this company again if they fail to rectify the problem right themselves.