Customer Reviews

1 Review
5 star:    (0)
4 star:
3 star:    (0)
2 star:    (0)
1 star:    (0)
Average Customer Review
Share your thoughts with other customers
Create your own review
Most Helpful First | Newest First

1 of 1 people found the following review helpful
4.0 out of 5 stars Good printer but flawed software driver, 18 Oct 2013
Mr. Stephen F. Male "Steve" (England) - See all my reviews
Verified Purchase(What is this?)
This review is from: KYOCERA 1102L03NL0 FS-1370DN (A4) Monochrome Laser Printer (Duplex/Network Ready) 128MB 1200dpi 35ppm 300 Sheets USB 2.0/Ethernet (PCL6/PCL5e KPDL3 LP IBM Proprinter X24 Epson LQ-850 Diablo 630) (Accessory)
The printer prints well and I have no complaints as to performance to date (about 4 weeks.;

However the printer driver does not work with DHCP (Dynamic Host Configuration Protocol) which is standard with most other makes nowadays. In effect this ensures an easy and smooth installation.

If you try to use this mode, which is what the printer comes set up as, then you may find that on switching off and on it will be allocated a different IP address by the local network host controller (normally your ADSL/Cable modem) which then is not recognised by the driver on the computer and the computer effectively looses the printer. If you reinstall the driver then all is well until the next time you switch off and on the printer or modem.

There are 3 fixes for this:

1 Keep on reinstalling the driver every time this happens which is a real drag.

2 Never switch off your modem or printer. Whilst leaving the modem on is fine for me leaving the printer on 24/7 is too much of an ask.

3 Set up the printer with a fixed IP address which is what Kyocera Tech Support said was their only fix and I had to do it manually.

In fact the support guy got quite annoyed when I asked why Kyocera had not solved this problem, as have all other printer manufacturers, especially as the printer comes preconfigured for DHCP.

Now don't get me wrong this is no big problem and the Tech Support guy was happy to talk me through this but it is still a little odd when Kyocera are supposed to be printer specialists.

So this is not a "plug-and-play" installation, you have to spend about 10 minutes resetting the printer from the control panel to fixed IP mode and then delete all previous versions of the driver (there's a program on the disc to do this) and then reinstall the drivers.

So I'm afraid only 4 stars and if I wasn't confident about mucking around like this then it would be perhaps only 2 stars.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No

Most Helpful First | Newest First

This product

Only search this product's reviews