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on 21 February 2012
my delivery for this trampoline was quick but the condition it arrived in was awful the cardboard box had been ripped from several places, so the first impressions were not good, secondly when i opened the box it was worse, My trampoline frame looked as though it had been used, as there were alot of little scratches on them, and one of the metal pipe had been damaged that, that it wouldn't connect to the other metal piece (to make the big circle frame of the trampoline), and its a 10 ft trampoline and i was given instruction for a 12ft/14ft trampoline,,, overall it was a nightmare, and i deffo never ever recommend buying from this retailer as the product was a display item, that was sent to me, on a full price,. :(
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on 27 March 2014
Quick email replies from this seller initially. The product was received in good condition. However as shown in the picture the safety net frame appears to connect with the trampoline legs all the way down to the ground. When I enquired about this I was told this was the case however after finally assembling the trampoline the safety net poles only connect at the top of the legs. One of the reasons for purchasing this one was for that safety reason. Overall the trampoline is good but I would recommend that when fitting the blue spring cover sheet you add your own ties to it as the elastic ties provided broke after the first few sessions. After submitting this complaint regarding the safety poles I received no reply and still haven't which has reduced my trust in this seller.
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on 4 July 2013
I would recommend this trampoline. Its a good size, very safe with the safety enclosure and was easy to erect.
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on 20 March 2014
Extremely disappointed with this trampoline's quality...2 legs buckled, 1 leg falls off and there is a hole in the metal on another leg...trying to returm it to be advised I have to pay for the return! And surprise the company isn't receiving e-mails! Still awaiting an outcome..how can this company sell a product for children to play on when completely unsafe! Sure trading standards wouldn't be happy when they are contacted! Please take note and dont buy from this company!
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on 23 May 2014
This product is of an excellent quality and is far superior to one being currently marketed by Asda for a similiar price. It was straight forward to assemble and the kids are now loving it!
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