Top critical review
10 people found this helpful
Not Functioning after 2 months
on 3 January 2013
I purchased this product from here thinking it would be a decision I would not regret. Worked great in my Nikon D3200 DSLR camera until today - I was recording an HD video (supported by this card) and when I attempted to view it my camera gave me an error telling me the SD card is damaged! I was confused as I have had a great experience with Sandisk products believing they are always great quality. I tried to use it in my PC's card reader (no SD Card appears) and in my older camera ( shows card error).
The back of the box shows me that it has 'limited lifetime warranty'. Thinking I could easily get this SD card repaired ( to recover my photos and videos) I checked out the website [...] this gave me the terms of the warranty and how to return telling me I need to call or email them, giving proof or purchase (which I have from the amazon website). The document showing me this also states I need to acquire a RMA number (return material authorization)from the support section of sandisk.com after signing up and giving details of my purchase and my personal details I receive no 'RMA number' and I'm faced with a FAQ which has questions which don't relate to my product!
I am extremely disapointed in the lack of support I am receiving from Sandisk and I do hope Amazon can sort this problem out for me. I am now filing a returns claim with Amazon under 'defective/ Does not work properly' though I am unsure whether this means defective right after box opening or defective whenever...
The two months I have experienced with this card have been great it is a shame it has ceased to function.