Most helpful positive review
10 of 10 people found the following review helpful
Great food and great service from Amazon!
on 21 August 2011
This food is great quality. There's no added rubbish, just proper ingredients and our dog, who suffers with his stomach, loves it. Yes, it's pricey, but it's well worth the money.
Ours was delivered quickly, but the numpties at DPD tore the bag, spilling a load out and contaminating the rest. In their infinite wisdom they chose to just duct-tape the bag up and deliver it as if nothing had happened.
One quick phone call to Amazon and all was resolved though. We were told to simply bin the contaminated half-bag and they'd send us a new one straight away. No quibbles. No fuss.
This is why I shop with Amazon. Can't fault 'em!