Top critical review
2 of 2 people found this helpful
Buggy, so I can't honestly recommend this product
on 24 March 2010
CA is a name that is a powerhouse in security so I approached using this product with positive impressions. Unfortunately this didn't last.
I installed this product onto a system with a Core 2 Quad processor, Windows 7 Pro, 4GB of memory and plenty of hard disk. That system promptly died a horrible death, needing a low level format of the system disk and then restoring from an image that Windows 7 created. Never mind, I think this may have just been coincidence. Following that I then uninstalled the existing trouble-free antivirus product that was already on there and gave CA Internet Security another chance.
What followed was a couple of days where the firewall was constantly switching itself on and off. A firewall that doesn't work is as much use as a condom with the end cut off, and this seemed to happen regularly. Pushing the button that Windows 7 pops up did not seem to do anything and a reboot was often required to clear the alert message and re-enable the firewall.
This product is also not exactly the most flexible or intuitive to use I have ever come across. The home screen is a pretty flash interface with revolving boxes, but there doesn't seem any clear way in which a first time user can start effectively changing options such as update schedules and firewall exceptions. They are presumably there, just not easy to find and when you do dig in they would be useless as the firewall keeps turning itself off! There was also a somewhat unsettling lag between clicking on the icon and anything happening, which is often a sign of a program that isn't quite installed or working properly in a system that is otherwise stable.
I eventually decided that CA hasn't yet managed to develop a product that sits well with my system, and gave up.