Most helpful critical review
18 of 27 people found the following review helpful
Usability testing not for professionals
on 8 January 2010
I have to admit that I bought this book thinking on something quite different.
The title led me to think that this was a guide on how to recognize "by yourself" (no users, no usability tests, just heuristic evaluation -or, at least, also heuristic evaluation-) some common usability problems and I also believed that it was going to provide a set of common, fast, effective and low-cost solutions to them. (Quite funny thing a misleading title for a usability book, anyway)
I soon realized that I was wrong, because it is only on usability tests with users. You won't find any solution in this book, just a nice guide on how to recruit participants, prepare and run the tests.
In my opinion this is not a book for professionals, anyway.
Like "Don't make me think", it does not go too deep into the matter. It is not bad, there are a lot of very useful tips there but it rather seems a "usability tests for dummies" guide.
Those who need to go deep into the matter of usability testing (and have enough time to study it) should probably buy "Handbook of usability testing" by Rubin Chisnell