Top positive review
8 people found this helpful
Misses top marks but only slightly
on 13 March 2012
*** UPDATE JANUARY 2015***
OK just to let you know I have owned this seat since 2010. In 2012 the gas piston died and had to be replaced (for free) by a separate retailer because it would not go up and down anymore. I had trouble replacing the piston (could not get old one out) and eventually after much hassle I did get the old one out. However the new piston 'rocked' slightly causing the chair to woccle and make a clunking noise. I learned to live with it until this year (Jan 2015) when it died again (same problem going up and down and clunking and wobbling got worse over time). So I have emailed the retailer again to see what they can do.
*** END UPDATE ***
I write this review after owning version 1 of this chair. They now have a version 2 which I am unfamiliar with as to what changes they might have made to the design. So this is written purely for the version 1 chair. I purchased my Ergohuman with leather seat, meshed back and headrest back in August 2010. It has served me well and saved me from back ache so I will give it 4 out of 5 for that alone. It's a pretty comfortable chair with plenty of adjustments. It is a 'mostly' solid construction but there is a bit of wobble in the arm rests and meshed back. I have the back support pushed fully forwards and the seat slide as far back as it will go so I can really get my back into the support. When reclining I only wish the seat would tilt back as well. For this I mark it down half a point.
Now I have come across a problem with this chair after 2 years use. The piston supplied has leaked out air pressure and no longer rises. This is not a big deal for me as I always sit at the lowest setting. However I have asked the retailer to sort it out regardless. If you pay for something with a 10 year guarantee and it should last the course. I am by no means heavy at under 13 stones either. This should not happen. Period. I was sent the replacement piston along with a DVD with a video on it showing me how to take the piston out. Although I was able to get the wheel base off using a hammer I was unable to remove the pole from the seat. You have to use a monkey wrench or *LARGE* mole wrench to turn it so it comes loose. I tried with a standard mole wrench and it simply could not get enough grip on the pole and I could not get enough leverage to loosen it from the seat. I just ended up with sore hands and very frustrated. They are now going to get me to send just the seat and piston back in a box so they can get the piston out then return the seat to which I simply insert the new piston. It's inconvenient to say the least and I will have no seat for a couple of days but those are the breaks I guess.
If you get lucky with having a good piston then it's not an issue. Other than this minor setback the chair is great! Oh and one other thing to bear in mind with mesh chairs is they pick up all the skin and dust around you so they need a good wack every now and then to shake it out. Something to be aware of if you dislike dirt and grime accumulating. If you can afford it go for the full leather if this is an issue for you.