Customer Reviews

McAfee Total Protection 2010 - 3 User

5 star:		(23)
4 star:		(13)
3 star:		(2)
2 star:		(0)
1 star:		(12)

 

 

by buying this package you will save money, but how? first its CHEAPER than your renewal (from mcafee) of your normal anti virus package. then you will be getting a BETTER package as well(the total protection). which is a lot lot dearer from mcafee. plus you can put it on three pc (3 licences) which makes it even cheaper if you have other pc to protect. another benefit is after having a number of anti virus programs norton included, mcafee is in my view the best of the bunch with no trouble.

but if you want to continue with this sort of value for money, you have to do something simple- which is,
ever year download their removal tool (from their site) print out very simple instruction a begineer can do it easy and quick. -its to remove their program. remove (while offline) then to load your new program you bought- from a dealer on line who sells mcafee products at their own prices and not at mcafees renewal costs. yes you re-register as a new customer of mcafee.

before doing mine i spoke to mcafee about this. they say they have no control on other venders prices. and i am free to buy their product where i wished. and i did not have to renew their product with them. so buy a cheap package every year - remove old package (while offline)- load your new mcafee package- then scan- then go on line. save. save. save. save.

This worked great for me, It found a virus that I had been having problems with (couldn't search for weeks) and gave me back my PC! Will definately recommend.

We have two XP computers on McAfee and until recently were quite happy with the program. That has become a drastic turn around. As McAfee upgraded to 2010 automatically, it brought both computers down. With one, continually, it denied Internet Access, which would be the best defence against Internet bogies, but what would I need software for to do that when I could just pull the plug. Wanting to be fair we tried customer service, which it appears, but names given, to be coming from India. It was useless and kept repeating the same list of steps to work through. I did that repeatedly, hoping, removing everything that is McAfee and then carefully following all their suggestions to reinstall it. After probably half a dozen attempts with one computer, and too many hours, without any positive results, we removed McAfee completely. That computer is now happily trialing AVG, which is, across the board, a much more user friendly program, no B.S..

With the second computer it did the upgrade without giving me any options and brought the whole thing down, resulting in repeated 'System Shutdown' and now the computer stuck in 'Safe Mode'. I have now exorcised McAfee 2010 and have a lot more work to do to clean up the mess it has left behind, and to figure out what all went wrong.

The so-called 'customer service' is basically useless, repeating the same suggestions in a loop, and with little clear communication between us and McAfee's cheap option of basing that responsibility in India.

I understand that Norton has improved, so that might be an option for others, but having suffered the same kind of misery with them, after having been with Norton from the start, it won't soon be an option we'd consider. Both of these so-called big players seem to be now under the wing of the monster Digital River, and it has been our experience that they are more interested in quantity sales than a decent product or quality customer service... We know many who have turned to AVG, free and paid for, and while nothing is perfect or 100% I've not heard one person using AVG who has had any serious criticisms of that program.

AVG Internet Security 9.0 (3 User, 2 Year) (PC CD)

Maybe McAfee will clean up their act in the future, for now, for us, it has proved as bad or worse than any virus or malware. Maybe Norton has turned itself around and returned to a quality product? I'll keep open to that possibility, but as yet I don't trust them and have now, after hours of misery and headache, and not yet completely solved, lost all trust in McAfee too.

A 'fix' has been found for the problem McAfee caused us: NO!, sorry, it didn't last. In the end, with me scheduled to go into hospital, I've taken our computer to someone else to sort. Fingers crossed this mess McAfee has caused will soon be sorted, now hearing a long history of disappointment by others with regards to this software.

Knowing without a doubt that this hell had started with the McAfee automatic upgrade to 2010, which also made the Add/Remove feature of Windows useless, I managed to open and use a security software to shred most of the McAfee files on our computer. I then managed to use the McAfee Removal Tool, having copied that on to a pen drive from another computer. After a week without Internet access and trying to source the problem I'd got some information that the source of all our woes was McAfee identifying svchost.exe as a virus and removing it. Having removed McAfee their now available correction tool for this, available from thier website, isn't going to work, besides, it had to be downloaded off the Internet to start with and the problem has cut off all access. I live in hope someone else can sort this for us now... :-/

Works well now it is installed. As I had a previous version of McAfee installed I attempt to install over the top (as per the instructions) but this failed. May sure you uninstall any previous versions first.

Received product in the nick of time for xmas thankfuly with a promise from the supplier well done!Have loaded it onto 2 home computers so far one more to go.Literature received with the product enabled a smooth upload replacing 2009 edition which was also purchased off Amazon and has been excellent,I trust the product will prove as good as the previous edition time will tell but I have the upmost faith in this product happy 2010 to all !

The price was very good and the Software CD arrived in perfect condition within the stated delivery time.

I made this purchase for installation on a win 7 /64 system after along time trying to install ,I was informed by McAfee that it would not opperat in win 7/ 64 .very disapointed. now using Kaspersky

I've used McAfee for a few years now -the 2009 Total Protection was stable & seemed to work ok. My complaint about the product relates to the backup file function. I backed up files on a portable HD so when my hard disk crashed I thought I'd at least have my data safe. The new computer had Windows 7 - but the McAfee product won't restore the encrypted backup file from my original computer - on W7 the backup seems to be part of W7 rather than McAfee.
Not surprisingly - I'm not happy.
It also appears that the top-up backups that had been run hadn't worked - only the original full backup - which means I lost a lot of data.

One package that contains all I need. Very easy to install and great value for my three computers.As it says on the box 'total protection'

McAfee Total Protection 2010 is a really good product, i feel that it protects my computer very well and i would recommend it to anyone who needs good cheap computer protection.