Top critical review
2 people found this helpful
Not simple.... No CD or instructions
on 30 January 2013
Just bought this router based on positive comments in other reviews and because my cheap Belkin kept cutting out every hour or so.
Biggest issue is there are no instructions and no CD despite what it says on the box. PLugged it in and it kicked off OK but had frustrating struggle to get my PC talking to it. I consider myself reasonably computer-savvy but it was not straightforward or intuitive. Plugged in the old Belkin to download a manual which only partly helped. One key step was that you have to get control of the router by addressing it through a browser using the URL: [...]. You then log into the router using the username (virgin) and password (password) and the Netgear SmartWizard opens up. The rest of the setup can be done for there 'relatively' easily and you can change the network name and password (which is not the same thing as the router's name and password)
The good news is that it has worked solidly since I set it up unlike my old Belkin router. Let's see how reliable it is.