Top critical review
10 people found this helpful
Oh I hate this vacuum, I really do. Its the emperor's clothes all over again.
on 2 October 2011
As someone whose carpets look like mohair most days due to dogs in the house, I bought this upright dog and cat cleaner having scoured the net for reviews. Im sorry but I wish Id never bought it - I can only assume its a case of the Emperors clothes, people are told its wonderful and so it has got this undeserved reputation OR Miele simply dont have the right engineering skills for an upright vacuum as they have always had the pull along type til this model.
Ok, Ive had this for a couple of years now and I absolutely HATE it. You need a degree in engineering to unblock it and it gets blocked very very often. It has a silly bit of plastic as an access door on the rear that you have to remove with a coin :) and it breaks the plastic very quickly. Im on my third one.
Its extremely heavy.
The front opening feels so fragile and when you do have to change bags its so difficult to get the front to go on again I end up leaving it for my husband to do and even he has problems.
The hose split in many places and thats the first time in decades of marriage and vacuum cleaners Ive ever had a hose split and after such a short time and at a very premium price.
The plastic at the back where you have the foot pedal has cracked and split.
When you find the blockage is not in the access door at the rear, after levering it off with said coin and breaking it in the process you have to open the whole thing up to search for where the blockage could be.
Oh, why did I change from sebo. I have my ancient Sebo upstairs and its a joy to use, light, easily emptied, easily relieved of a blockage and it has NEVER broken or had to have spares.
Talking of spares, they are a horrendous price and its a bit of an insult onto injury when you have to buy them because the machine is so faulty in the first place.