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16 of 16 people found the following review helpful
on 11 February 2010
I ordered a gloss white Bugatti Volo toaster back in November 2009 and have had nothing but problems with it. The first time after about a week it started failing and would take the bread down and straight back up again. So I contacted customer services whom sent out a replacement (2 months later, due to lack of stock). Then the same thing happened with the replacement Volo less than a week later, the motorised lifting just goes up and down constantly and the lights flash. Completely useless.

On another point the Bugatti Vera (matching Kettle) is also made to a very poor standard. After 1 month of using it the on/off button is looking really tired and scratched. The buttons are backlit, but the paint comes off very easily. We don't have children and take care with all our household products. It's just from everyday use. Looks rubbish and cheap now.

To say these are very expensive products the build doesn't match the price. I would not recommend. Sorry.
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9 of 9 people found the following review helpful
on 1 October 2009
Very stylish, but useless.

I've used mine 15-20 times now it's broken. The motorised lift goes into a loop of up and down endlessly.

Need to return it.

For info, this is made in China. It's like buying a Ferrari made in China - doesn't feel right.
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8 of 8 people found the following review helpful
on 9 November 2009
Love the look and motorised lift function of the machine, but the toasting elements ceased to work work within a fortnight of first using the machine.reliability and build quality must be questionable if the thing fails after less than 10 uses. as yet have yet to receive any info regards repair or replacement so can not recommend the product in any way
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6 of 6 people found the following review helpful
on 18 October 2010
I really wanted to like this toaster - having paid what turned out to be about £25.00 per slice of toast produced. Alfa Romeo owners will be familiar with the concept- seductive aesthetics, pleasing design flourishes- but unreliable, flimsy and ultimately a regrettable purchase. My toaster soon ended up in the local authority recycling skip. The electronics failed - there is no manual override and no chance of repair.The sad thing is that I knew they would fail from the outset. I was reminded of a cheap 1970's transistor radio from Hong Kong. Another point- for those short of worktop space- it is huge and sadly looks gaudy and cheap.... in conclusion - a huge, costly disappointment that was incapable of producing acceptable toast. What a sad misuse of the Bugatti image.
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4 of 4 people found the following review helpful
on 7 March 2012
We bought this toaster as we liked its look, colour and spec, even though it is extremely expensive for what it does. However, it has been a big disappointment, not browning evenly with limited bread space in the racks. It has now broken after about 15 months of light usage and we cannot find anyone in the area who can mend it. We are also struggling to find a dealer and are reluctant to spend yet more money on returns and repair.
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2 of 2 people found the following review helpful
on 30 June 2012
This toaster is a great product and the toast is fantastic, the bread goes crunchy on the outside whilst remaining soft and fluffy in the inside, it is very stylish and easy to clean. The cooking time is very fast to , my only wish is that it would come in a four slot as well as the two!!! GREAT PRODUCT would recommend it, I am now saving for the juicer and the scales.
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2 of 2 people found the following review helpful
on 6 December 2012
This toaster was an extravagant purchase for our new kitchen and we love it, it is a little pricey but worth it for looks and the speed at which the bread cooks, we are saving up for the juicer and the scales now as they are so classy you can leave them out on show. Would recommend Bugatti products they are a real talking point.
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Italian styling poor build quality. Apparently some are made in Italy and some in China. We also bought the red kettle which had to be repaired 4 times under warranty, each time the same fault, it would not read the water level so thought it was empty and would not switch on. Now the toaster at 15 months old has failed on the circuit board so the bread goes down on the motorised loader but does not heat. £60 repair bill and if it fails again we will throw away. Great looking design homeward concept ruined by outsourcing and cheap manufacturing. Don't buy.
Latest Update
That repair was September 2014. Now January 2015 after the 3 month repair warranty has expired the central heating element has failed so the toast only browns on 1 side. If this is not repaired for free by the dealer who should feel embarrassed by the quality of these expensive kitchen appliances then a supermarket own brand will probably be the durable low cost solution.
Bugatti Homeware has nothing to do with Bugatti cars and the quality and engineering that goes into those vehicles but they seem to think they can price to the same level.
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on 8 July 2015
Bought just over a year ago . . and can you believe at the same time as our 2 year old matching Bugatti kettle was dying. First the toaster wouldn't pop up so we got service under warranty. Now at 15 months old (and out of warranty) we get one-sided toast - actually quite good for those who like to grilled cheese on toast. Sorry but humour is the only way to deal with wasting this amount of money - twice.

Wish I'd never heard of Bugatti kitchen appliances. Using the legendary Italian car manufacturers name would make him turn in his grave. Even the cheapest Chinese appliances live longer than Bugatti. Save your money and look elsewhere.
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3 of 4 people found the following review helpful
on 16 January 2014
We bought because it was orange and gorgeous and clever looking. Unfortunately looks is all it has going on. Within weeks half the lights stopped working, so we can't see if it's on Bagel or Defrost functions. Once you have got it on Bagel you can't turn it off Bagel again. When we looked into getting it repaired under warranty we would have had to take it half way across London, then pay for shipping to get it fixed elsewhere. This toaster is an absolute waste of money and I wish we'd read the other reviews before bought it.
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