Top critical review
14 people found this helpful
Let down by unreliable charger
on 21 April 2012
I was very pleased with the toothbrush, and if the rating was on the brush alone I'd have given it five stars (as I originally did soon after buying it). Though it was the first electric one I'd had, meaning I could only compare it with a traditional one, it was very effective.
However when I'd had it for just over a year the charger failed. Since it's a dedicated one a failure in the charger means a failure in the toothbrush, but it had only cost £20, so I bought another. But the new one only charged for about half an hour before the charger failed - and yes, it was the charger, as I checked to see if the old brush would now charge on the new base, which it did. I returned it and was given a refund.
As I said, if this review were based on the brush alone it would be very favourable, but since the brush relies entirely on the dedicated charger, which is clearly unreliable (as borne out by other one star reviews), I sadly can't recommend it. Hopefully Braun will one day get round to sorting out whatever is wrong with the charger and I can then give it a better rating. Until then I can only give it one star.