Top positive review
39 people found this helpful
recommended for document archival
on 3 May 2011
i've had this product for well over a year now. do read all the reviews and info regarding lack of twain and other facilities and know that you're only going to be happy if the bundled software does what you want. in my case it does. in fact the default settings are just what i want nearly all the time. i get a LOT of mail and scan it all, so basically I'm using this product for document archival and not, for example, for digitising photos and so on. i've found it a great product for this purpose and it has saved me so much time, im never going back to paper.
build quality is adequate but not amazing. the amount of papers you can scan at any time is limited by the hopper size, so large wads of paper (eg books) must be split up first. You have to have it tethered to a pc via usb and use the builtin software. there is a scan button on the unit itself, but i would like to see two buttons - "scan" and "scan single sided". by default, it will scan both sides, but some documents have rubbish on the back that you don't want copied. To force, single sided, currently you have to click on the user interface, which is slower than just pressing a button.
after several months of use, it will start to jam on multi-page scans. you can recover from a mid scan jam, but i find it easier to start over. this can be annoying until you realise that you MUST clean the rollers every once in a while. i use isopropyl alcohol, but probably a wet cloth would do if you're careful. it jams because the rollers get coated in dust from papers. this is understandable, so if you're a heavy scanner, remember to clean it, every so often and you'll be ok. I've also noticed occasional vertical colour streaks on images, maybe the image sensor is dying or maybe my cleaning isnt perfect. this would be annoying if i really cared a lot about the images. not enough info on this whether it's my unit or a generic defect or me.
regarding value for money, it's quite expensive, but I've been happy with it. in fact, i'd gladly pay even more for an even better model, however full up heavy duty scanners rocket in price. the copy of acrobat bundled has been useful. if you're on a slow PC, the OCR is very slow. personally, i scan documents to PDF without OCR then OCR those that i want afterwards. this means i can get everything scanned as quickly as possible and it's the speed and ease of this that i recommend with this product rather than all round features.