Top critical review
37 of 40 people found this helpful
THIS ITEM CUTS OUT PERMANENTLY IF LEANED ON! DO NOT BUY IT
on 5 February 2013
This item is not fit for use by anyone who needs to put it behind them in a chair to warm back muscles.
The instructions say that you must only place it over your body (over the shoulders) and if you even have a pillow over it in error it will not ever work again!
I am very grateful to Amazon for returning my money, but I also feel that they should stop selling it. It may be that European Safety Rules are in force, hence the extreme safety measures, but if this was bought for anyone needing warmth in bed etc then it would be an expensive waste of money.
It might be why a number of customers have said that it cut out and had to be replaced.