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TERRIBLE service! Chair outlet delivered a defective chair and ...
on 7 September 2014
TERRIBLE service! Chair outlet delivered a defective chair and having already paid a 14.90 pound delivery charge are now refusing to come and collect a large 20kg box. I am also expected to foot the bill for return of the item. I was at least expecting them to charge me a nominal amount for the return but instead i not only have to pay for the return but also have to make my own arrangements for the pick up. Ok that's just the service! The chair itself has a thin papery leather seat so i was not surprised to unwrap it and find a tear on it. Disgraceful and i can't even give it a zero star rating as it does not permit it