Most helpful positive review
11 of 11 people found the following review helpful
Excellent customer service.
on 2 April 2010
I ordered this product on a Sunday and it arrived on Tuesday morning so top marks for promptness.
Not quite top marks for the product though as one of the cartridges refused to be recognised by my printer.
An email to MoreInks prompted an IMMEDIATE response with an apology and the promise of a replacement cartridge which arrived on Wednesday. So once again, top marks.
I was also informed that should I have any trouble in future, I should simply use a spare set of four inks and I would be sent replacements for THE WHOLE SET by return. No quibbles, no arguments, no trying to lay the blame at my door, just good old fashioned EXCELLENT customer service.
I print lots of photographs and have used this company for some time.
I've no idea how many cartridges I've bought from them but I've always been more than happy with the results that these inks give me.
I'd highly recommend them for their quality anytime and now I've experienced the way in which the company treat their customers, I'd most highly recommend them for that too.
A first class product and excellent customer service.