Top critical review
One person found this helpful
The product great- the seller isn't
on 7 December 2013
Ok, I'm just going to start by saying how much I really do love this range of shampoo and conditioners - I dye my hair an awful lot, but at no point is my hair in a bad way! This stuff really saves it!
However, this is the second time I have bought from this seller, and this is the second time I have been sent the wrong stuff- first time I bought the masque and was sent the conditioner - I did email them, but I was happy with the conditioner so kept it (doesn't take the fact away I was sent the wrong item).
And again I bought the conditioner and was sent the shampoo? I love this range but it is not acceptable to sent the wrong things to people! I already have the shampoo! I needed the conditioner - now I face the hassle of either re ordering the conditioner and HOPING they send me the right thing, or faffing about with returns.
Again- they product is seriously fantastic- just this seller is not.