Top critical review
Waste of money
on 11 May 2016
I bought this item hoping it would save me the cost of having to go to a mechanic and pay for them to read the error code on my car before they had even carried out any proper work. It cost me £25 at a local garage and then a further £60 at the Seat dealership as "they had to confirm the fault I had given them was correct". So I was looking forward to getting this and saving some money. Unfortunately the item did not do as described and would only display "ERR" to every option.
I have a Seat Ibiza (59 plate) so could just be the vehicle type but the description of the items states "SEAT, Volkswagon, Audi" etc etc, so there should be no problem. When I asked the seller if it was compatible with my car, a full refund was offered. To me, this suggests they aren't being fully truthful with the description.
The unit was made from a cheap plastic and VERY lightweight. It felt as though there was nothing to it other than the plastic case...
The menus were quite easy to navigate but every choice returned an ERR reading so I could not give anymore detail on this.
The instruction manual wasn't too bad but did seem to miss out a step, though it was still pretty obvious what you needed to do.
My advice is that you probably get what you pay for with these things. Look for something from a reputable manufacturer (which will probably be a little more expensive) and save yourself two lots of postage costs, as you will most likely have to return this item at some point.
It took a while for the seller to get back to me when I had an issue initially but once first contact was made, response was almost immediate to subsequent questions. Seller was polite and offered a replacement or full refund for the item.
Delivered quite slowly but was during the estimated timeframe so no real problem there.