Customer Reviews


3 Reviews
5 star:
 (3)
4 star:    (0)
3 star:    (0)
2 star:    (0)
1 star:    (0)
 
 
 
 
 
Average Customer Review
Share your thoughts with other customers
Create your own review
 
 
Most Helpful First | Newest First

27 of 28 people found the following review helpful
5.0 out of 5 stars Blissfully simple, 11 April 2013
By 
Stvtech (Birmingham, UK) - See all my reviews
Verified Purchase(What is this?)
This review is from: Melitta Caffeo Bistro Fully Automatic Bean to Cup Coffee Maker, Silver (Kitchen & Home)
This, for our household will be our fifth attempt at owning a bean to cup machine.
The first two were refurbished De'Longhi ESAM04.350.S machines which both suffered from the same fault and were ultimately refunded.
The third was a brand new Severin S2+ which failed to heat the water if the custom temp was set to 'high', but worked correctly if set to 'regular or 'very high'. This was also refunded.
Machine number four was the first order of this Melitta which unfortunately arrived with the bean hopper cracked and broken, but Amazon promptly exchanged the machine, bringing our machine count up to five.

Onward then, to the merits of Melitta.

First impressions are good - the machine is well presented and of average size for a machine of this type. Unlike it's De'Longhi and Severin predecessors, the Melitta has no automatic milk system and no computerised controls or text display (only symbols). This makes the machine refreshingly simple and straight forward to operate.
There is no need to program water volumes to accomodate specific cup sizes, as the rotary knob allows for continuous variation between 30ml and 220ml. A coffee strength button selects between four levels, and there are separate buttons to start dispensing either one or two cups of coffee via the twin spouts.

The milk frothing attachment is a joy to use. Simply place a cup containing some milk to the side of the machine, then swing the frothing 'whisk' forward from the side of the machine and lower it into the cup - no need to hold the cup. Pressing the steam button enables the steam knob - the operation of which starts up the whisk and pumps steam through at the same time, enabling you to control exactly how much to heat your milk. My only criticism is that unit does not extend far enough round the front of the machine for it to be used in a cup placed wholly on the drip tray to the side of the coffee spouts.

The devided bean hopper lets you have two types of coffee bean in the machine at once, and a lever selects which type of bean is to be used. It should be noted however, that once switched, beans from the previous preparation will still be in the mouth of the grinder and it might take up to two further cups brewed before the switch is 100% complete. For those people wanting the first cup to be espresso and the very next cup to be decaff, the ground coffee chute would be the only option.

The quality of the coffee produced by the Melitta will of course be dependent upon the beans used, but the crema and taste is exactly as I would expect it to be. A major benefit for us is the fact that as supplied from the factory the coffee comes out hot - and this is the mid setting of three which can be configured by pushing a combination of buttons. The De'Longhi machines (when they worked) produced a beverage that needed to be drunk immediately lest it became cold in a short amount of time, even on the highest setting. In my opinion, there is no need to warm the cups first either, which is just as well as the Melitta's cup warmer is 'passive' and only gets warm off the heat produced by the coffee preparation process.

The Water tank can be fitted with a filter (one is included), and in common with other machines the water hardness should be set so the machine can alert you as to when descaling is required, which the machine will do itself with the help of the usual chemical tablet and procedure common to most manufacturers. Filling the tank is easy, either by lifting the tank upwards and out by using the built-in handle, or by raising the flap and using a jug.

The drip tray pulls out from the front, the coffee grounds being deposited into a separate container that lifts out of the drip tray and are dry enough to dump straight into the bin (unlike the Severin). The brewing unit removes from the side of the machine for rinsing under the tap, and the milk whisk/wand is detachable and dishwasher safe.

As to the longevity of the machine, only time will tell and one thing of note, is the lack of service agent in the UK. All service\repairs are handled from Germany as Melitta does not (at the time of writing) have a representative presence within the UK. The machine arrives fitted with a Euro Mains plug and UK adapter.Standard warranty for domestic use is 24 months, but it is unclear as to wether this also extends to the UK.

So far, we love the machine and must therefore rate it five stars. Of course if anything should becoma apparent to change our opinion, I will return to update this review.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


2 of 2 people found the following review helpful
5.0 out of 5 stars Great product easy to use, 24 Nov 2014
Great product easy to use, bought mine a month ago and love it, love the milk frothing device give the best frothy milk, so easy to keep clean and use, kids also love using it for hot chocolate, well made sturdy machine, simple to use and clean, push a button and out comes the coffee, also love the option to select different beans as this suits both me and my wife as she prefers a Decafe coffee so gives her an option to either use decafe beans or for just one cup the ground shoot.

Far better machine and better built than other brands especially for the price.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


4 of 6 people found the following review helpful
5.0 out of 5 stars Superb, 3 Dec 2012
Verified Purchase(What is this?)
Have been on the lookout for a coffee machine that properly switched between decaf and caf beans (not just ground). This is it. Great machine - works well. Only real complaint is it is still pretty large - but that's true of all bean to cup machines in reality.
Help other customers find the most helpful reviews 
Was this review helpful to you? Yes No


Most Helpful First | Newest First

This product

Only search this product's reviews