Most helpful critical review
124 of 127 people found the following review helpful
Could be a good machine - if it worked
on 5 September 2011
I bought this item after reading some favourable reviews. My initial impression was that it was a good machine, easy to set up and packed with features. The quality of the pictures from the freeview tuner was as good as anything I have seen. However, my first problem came when I tried recording a programme. I inserted a RW+ disk and the whining noise the machine made spinning the disk seemed excessively loud (it was so loud, I was having trouble hearing the television over it). Whilst I found it hard to accept this level of noise was normal, I had previously read some reviews that said the unit was very noisy. Since it had formatted the disk without problem, I decided to carry on regardless. Despite the noisy drive, the unit recorded the programme without problem. Since the quality of the recording was very good, I decided to overlook the noise and accept that it was just a very noisy machine. About a week after purchase, the unit started developing some problems initialising properly. Sometimes it would start up normally, but fail to pass any picture to the TV; other times it would be totally unresponsive to either the remote control or the front panel buttons. The only way to cure this was to switch the power off and restart. Things quickly went downhill from there, and the initialisation problems became increasingly common. Then about two weeks after purchase, I left it to record a programme overnight and when I returned in the morning the unit had completely locked up. Despite powering off and and back on numerous times, it remained completely unresponsive to the remote control, and the only button that would work on the front panel was the power off button (very useful). Fundamentally, I think this is a good machine, but given the problems I have had, I can only give it one star. Unfortunately, this experience caused me to lose faith in the LG brand, so I ended up exchanging this LG recorder for a more expensive Toshiba model. Perversely, I think the Toshiba model I ended up with isn't such a good machine in terms of features or recording quality, but it does at least work reliably, and doesn't sound like it's grinding my disk to a pulp whilst recording.