Top critical review
41 people found this helpful
Not as wonderful as I expected!
on 8 November 2010
This is only my second food processor and I purchased it because it was recommended by Good Housekeeping, was on sale and does indeed look fab on my kitchen counter! I use it mainly to start bread dough, making pesto sauces, chopping herbs, vegetables, grinding nuts and seeds. I have not used the juice extractors. The intergrated scale is a nice bonus.
So far, I have found that the bases (which connect to the blender and grinder) are very poorly designed. Firstly, the plastic is smooth and difficult to twist on and off the hefty glass containers; my husband always has to do it for me and he struggles! Secondly, the rubber sealer on one is already slightly damaged because when grinding nuts or coffee, the blade base has to fit over the glass up-side-down and the rubber keeps falling off or getting stuck in the blades. I find it somewhat odd that both bases are exactly the same but not interchangeable (according to other reviewers) so am always having to make sure I don't mix them up or risk breaking the things. The nut chopper / coffee grinder is very tiny and I need to make several batches. My older cheaper Philips model takes almost double the amount and processes in half the time!
The spindle that fits onto the base of the food processor always falls off when removing the bowl and makes a mess all over the place. This happens when soft foods make their way up through the blade attachment and enter the hole at the top and ooze down the middle.
When making bread dough, I have to remove it while it is still soft and sticky otherwise the machine starts wobbling and threatening to jump off the kitchen counter.
On the plus side, I put everything except the blades and motor into the dishwasher and have had no problems at all. This machine does the job and the price is quite reasonable, but don't expect state-of-the-art technology here!
Update 6 January 2012
Since publishing this review I feel the need to deduct another star from my original 3 star rating! Just over a year old this machine is already falling appart : the flimsy click&lock notches of the plastic blender base snapped off and it's now useless, the rubber circle to seal the glass mill when connecting to the base if almost in shreds and the handle of the main bowl keeps coming off! We have glued it back on a few times but the pressure required to lock the bowl into the base means the handle is constantly being pulled back and forth. I am now looking to buy a replacement (anything but Kenwood) foodprocessor and try to sell this one for spares! My advice is to avoid this machine if you are a serious cook and need a reliable piece of equipment, this is not it!!! I cannot believe GH gave this their stamp of approval?!