Most helpful positive review
3 of 3 people found the following review helpful
Concept Glossary!!! Breaking through the buzzwords..
on 28 October 2007
A concept glossary is an excellent idea. Many of the 'new' solutions today have different words for similar concepts. A concept glossary helps me understand what's behind the words.
I read Tom's book over a year ago and have explored may recent updates to best practice processes such as ITIL V3 and Managing Successful Programmes. At the heart of these best practice processes is the concept of requirements engineering!!! When I hit this area, I immediately pull out Tom's book to confirm I have interpreted the concepts correctly and can use the detailed approach to capturing requirements and driving them through the various processes.
I recommend Tom's book for anyone who wants to take a systems approach (holistic) to find solutions to difficult problems.