Top critical review
198 people found this helpful
Don't buy one of these
on 15 September 2008
I have owned the previous version (C6X) of the chargepak for around 2 years. Currently it gives around 15 minutes of play before it dies. When I called Pure's customer helpline, I explained that the product was out of warranty and that I appreciated that I would not be refunded. However, the lady who answered was quite defensive and explained that, as the product has a one year guarantee, Pure expect it to last only around 12 months. If this is so, then £30 seems a lot to pay for occasional use away from the mains in one year.
My experience of rechargeable batteries is generally far better - mobile phones, digital cameras and multi-purpose rechargeable batteries. I feel that there must be something wrong with the chargepak if Pure have such low expectations regarding its lifetime. I also have a Pure Oasis which has given many years of excellent performance under recharging. Maybe the chargepak unit is unsuitable for the Evoke 3 in which I use it. The lady at Pure would not give me any information as to whether they had any issues with the unit, or whether other customers had cause to complain.
I was informed that Pure have upgraded the C6X to the current C6L unit. When I asked, the lady at Pure said that this unit too was expected to have an approximate life of one year.
I consider the chargepak to be an expensive waste of money and, judging from the above conversation with Pure, a product designed to last only one year.