Most helpful critical review
69 of 71 people found the following review helpful
on 25 February 2008
McAfee have recently introduced AUTOMATIC RENEWAL. It sounds harmless enough, but what that means is, without telling you first, or informing you via email, you are 'opted-in' to this new service, which debits your bank account for cover renewal well in advance.
Basically, they take money from your account without your permission or consent, using your card details they have on record. Not only that, but you can't cancel the automatic renewal service from your online McAfee account; no, you have to contact Customer Services to get it taken off.
There are many people out there who's bank account will be tipped into an overdraft situation with this little McAfee trick, and the banks will then charge people for going overdrawn with their accounts, and all because McAfee think it's fine to take money from peoples accounts without permission, and opting them into something that should legally be agreed to first.
Bottom line - McAfee gives great protection with it's software, but this latest stunt proves that they can act just as badly and dishonestly as the people online they are trying to protect you from. Shame on you, McAfee