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66 of 67 people found the following review helpful
on 26 August 2008
I thought this had happened to me then I discovered that (at least in my case) it is a feature. There is a mode where the unit can be set to only turn the speaker on when the sound goes above a preset level. In order to set this level. Press the button bottom left with the picture of an ear on it. Then quickly use the volume buttons to set a level. All the way up turns the "feature" off. It is very easy to accidentally turn this feature on!
Andy
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32 of 34 people found the following review helpful
on 2 October 2008
I gave this 3 stars based on first impressions. Subsequent experience reduces it to one star but Amazon doesn't let you change your rating! If this product worked dependably, it would get 5 stars - when working it's better than the more expensive Philips model I eventually bought its place. But the Philips one is reliable and the BT one isn't.

It's a shame because the product could be great - I've owned a cheaper baby monitor and it wasn't worth having because of interference. This one has all the features you need and the sound is clear. But I've had two examples of this BT model and both had a problem: the sound was occasionally muted for no apparent reason. One reviewer hinted that this is just a question of not understanding the features, but it's not that. (The mute feature was off, and the sensitivity was set to maximum, yet no sound would be heard). So this product is not fit for purpose. It looks like a software bug (randomly occurs about 1 time in 10, and can only be fixed by power cycling the product). It affected both examples I had in Sept/Oct 2008.

BT offer an email support service which they ignore and a helpline number which just played me hold music.
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3 of 3 people found the following review helpful
We bought this baby monitor after being guided by the other reviews on Amazon. I'm pleased to report that we've been equally impressed!

I won't go into tons of detail - other than to say it does everything that you would need for a newborn, plus more. Don't worry about the more expensive 150 model - the extra gadgets are overkill. The 100 does everything you need, plus a few extra bits that you might never use (the tunes it plays are a nice touch - but never used in our house).

And, we live right under the Heathrow flight path and never had a single bit of interference!

Spend your money with confidence.
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10 of 11 people found the following review helpful
on 25 August 2008
We borrowed some Summer baby monitors from a friend which only succeeded in driving myself and my wife mad because of the constant interference on the sound which interupted the TV let alone our sleep. These were swiftly consigned to the spare room wardrobe.

We decided that top quality sound would be our No.1 criteria for any baby monitors thereafter and these monitors deliver it perfectly. You can program the sound to a level of sensitivity of your choice and they are also very easy to use - so much so that my wife didn't need a demonstration. The only criticism is that the lullabies sound like something programmed from a ZX spectrum but this is a minor point. If you want to hear your baby with crystal clear sound buy these.
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2 of 2 people found the following review helpful
on 28 September 2008
We purchased this monitor for our second child, after she was born 14 months after our son. We have the Tomy walkabout for him, but this is better by miles.
Crystal clear sound and it is fab that the monitor 'sleeps' so only comes on when your child stirs - so no constant interference in the background. Loads of channels to, so works well with other monitors if you have more than one baby!
One minor complaint - the parent unit begins to beep when the battery is running low (very quietly), but no additional warning that the battery is really about to go! A couple of times, I have looked up and realised that the unit has 'died' having not taken much notice of the low warning noise. Could do with one final distinct loud beep before the battery dies.
Good price n Amazon too.
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9 of 10 people found the following review helpful
For all those considering this ahead of the 150 (more expensive version) it is worth noting that the key 'extra' of the 150 is the room temperature alert function. (not available on the 100)

forgetting all the extra gizmos and gadgets it (150) has I think this is a really important feature that would be more expensive to buy as an individual item.......unless not needed I would go for the 150 - only a little more money and extra peice of mind.
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2 of 2 people found the following review helpful
on 14 December 2008
Purchased this monitor and the on / off button didnt work at all well, was a real fight to get it to switch on, and then again to switch off - I rang the manufacturers, who have obviously had a number of complaints about this as they didnt even question me and just said to return it to Amazon, I was hoping to do an exchange, so that I could try again, but Amazon advised me that I had to do a refund and rebuy - due to a technical fault - I am assuming that this is a technical fault with the product - do decided to go for a refund and will buy another brand.

So wouldnt recommend this one at all
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14 of 16 people found the following review helpful
on 5 August 2008
We have bought two of these, and one of the earlier model. They all work brilliantly... until the sound stops working! With the earlier model this took around a year, but for the two new models it's happened within 4 months. The visual display continues to function, but the sound is intermittent at best, and mostly doesn't work at all. None of the monitors has been dropped or similar, so it's clearly a design fault at the heart of the machine. It's a shame because while they work these monitors are great - clear sound, no interference - but with a four-month lifespan they are certainly not worth the money.
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2 of 2 people found the following review helpful
on 5 January 2009
Great for first few weeks then developed same fault mentioned above- sound cuts out without warning. We can't hear our son easily from our bedroom at night so this was a disaster for us. Only realised when our new baby woke me for a feed and I could just make him out screaming at the top of his lungs. Really upsetting. We will be trying to return the monitor for a refund and, especially after realising we are not alone, have lost trust in BT monitors so will buy another brand.
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2 of 2 people found the following review helpful
on 8 November 2008
This product works very well, the sound is clear all the features are great BUT there is obviously a problem with this item as I purchased the old version which broke down after six months (same problem as everyone keeps pointing out, the sound stops working)then I bought twice the new version and both broke down after a few months. So i am very disapointed and a stunned that BT has been able to solve this problem before the launch of their new version.
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