Most helpful critical review
5 of 7 people found the following review helpful
Life is Good! Yes, but life with LG is not
on 5 July 2007
I'll start off by saying what a wonderful phone; full of useful features, easy to use and slim enough not to worry your average pocket. Unfortunately the reliability does not reflect how thoughtfully it was designed and I have experienced yet another problem with a LG Prada phone. This is my third.
The first was in the shop DOA because the slot for the memory card would not retain the card.
The second phones menus deteriorated through slow to freezing even with an empty memory card but this was within 28 days so I could get an exchange.
This, my third has suffered a more final problem; menus could only be exited using the end button, then the touch screen would not respond at all. Finally in an attempt to reboot I switched it off, removed and replaced the battery but now it will not even turn on. I am now faced with continuing to pay my bill while my phone is sent off for repair.
I believed LG had grown into a company that could rival Nokia and Sony but so far with this, my first and more than likely last product from them they have failed to fulfill my expectations.
And one more thing - LG's response from there online customer service was to post them a letter. A supposed player in the electronics business will only take complaints by post. How can you trust them to make good equipment if they can't even use email. It seams LG are still the poor cousins of the electronics world.