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12 of 14 people found the following review helpful
on 5 June 2011
I have had my Senseo for over 5 years now and it still works as well as it did the first day I bought it. I not only get the best cup of coffee I could wish for but I also make my morning tea with mine ,not only that , I make my gravy with it. As I live alone I need to cut down on the use of electricity (but don't we all ?) so when I want gravy I just use an empty coffee duck and press the two button, I get first class results. Yes mine too does leak from the bottom but I wouldn't let that deter you as I just put a couple of sheets of kitchen paper under mine and change it regularly or just mop it up .. no harm done.I am about to purchase my second one just because I want a new one not because I need it !!!! I can then give my old one to my daughter to use in her tack room :). I am sure a new one will serve me just as well as my old one has. I bought one for my son and he is just as pleased as I am and also said that the use of eco-pads with the machine is excellent which means that you can use your favourite coffee brand in it.
I love my Senseo and would recommend it to everyone. The issue I have seen raised in a review about the water coming out of the top does happen sometimes but mainly when the holder is not seated right so just make sure evertime that the holder is in place properly .To be honest this doesn't bother me.Most of the time it is just common sense that is needed.
As to the water not being hot enough for tea I beg to differ as I get a good cup of tea from mine and quite hot enough and not at all weak.My daughter also has one and,like me , makes a nice quick cup of tea in hers too.
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1 of 1 people found the following review helpful
on 12 May 2010
I bought this machine for my mum after trying it with a friend. This doesn't make great espressos but then this isn't what it's designed for. If you want a quick great cup or a mug of coffee then this is the best system out there. Pods are far cheaper then the other brands and you get more pods in the packs. What more could you want??? If you want a frothy one or a milky coffe, make sure you put the milk in the cup and stick it in the microwave for 20 seconds then make the coffee, this affects the final taste of the coffee and also stops the final result being maybe not hot enough for some people if you use milk.

Cleaning the machine couldn't be easier, rinse the pod holder under the tap and then give the dispenser a rinse, takes about 10 seconds if that.

It simply makes great coffee. Once you've tried it you'll never go back to instant coffee!!!
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1 of 1 people found the following review helpful
on 4 January 2012
This is my third coffee machine and it is by far the best. You can use Melitta padfilters with this machine which makes it more affordable so you don't have to buy expensive pods all the time. Even the pods are cheaper for this machine than most but if you want an even cheaper alternative you can buy compatible pods from Lidl's. The machine is easy to use and easy to clean but one of my favourite features is that it measures the water for you so no standing and watching it or using a jug to get the correct quantity of water for the perfect coffee. One cup or two, this machine will do both perfectly with its dedicated buttons. I use the two cup button as I like a longer less intense coffee but I only use one pod or one full measure of coffee in the padfilter. If you like a strong, long coffee then you need to use two pods.
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3 of 3 people found the following review helpful
on 2 April 2014
Our children bought us one of these some years ago and we loved it, then it stopped working, we missed it so much we bought a replacement.
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3 of 3 people found the following review helpful
on 23 March 2014
Just what I wanted , replaced my very old but loved white Senseo coffee machine and this looks great on my new black granite work top!
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6 of 7 people found the following review helpful
on 14 August 2011
There is no doubt that the coffee this machine produces is very good. Unfortunately, after about three months, the Senseo Coffee Maker stopped working correctly. The problem I had was that the machine failed to produce a pre-programmed standard mug size amount of coffee. The only way round this problem was to push the double cup (mug size) button twice in succession to get the correct amount of coffee. Things got from bad to worse as time went on in that the machine produced smaller and smaller amounts of coffee until it became useless.

Like other reviewers, I searched the internet for a solution to this problem with the Senseo machine and was surprised by the number of people who had similar problems to mine. I fully appreciate that the odd faulty machine will get past quality assurance but in my opinion, this problem is so common that it appears to be a design fault.

To put things in perspective, I am a great fan of Philips products as I find them to be reliable and long lasting, but in this instance, much to my surprise, Philip's have got it wrong.
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1 of 1 people found the following review helpful
on 4 April 2014
Bought this after having one in the cabin on a cruise and loved it. Like other reviewers I found the coffee to be not as hot as I like it, so followed suggestions and ran 1 cup through with hot water first, then putting the coffee pod in and making as normal and also warmed the milk. I have used the regular/classic roast and find them just the right strength for me - not too weak and not too strong. I put one coffee pod in and select 2 cups, but make 1 mug for myself. The one cup setting is a very small cup - you need to select two cup setting for a mug of coffee. I think it would be too strong using 2 pods as they suggest.
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10 of 12 people found the following review helpful
on 7 September 2010
They say that good things come to those who wait and that's not wrong in the case of the Philips Senseo.

The coffee is undoubtedly superb, or perhaps it's just the novelty of managing to get a drink out of the unit that makes it taste that bit better.

It will work for four or five mugs, then when the machine appears to be ready to make the next one, pressing the button simply results in a slowly-flashing red light, even though you can feel and hear that the water has boiled.

The troubleshooting guide indicates one of two causes for this symptom. I am fairly sure that our office is not more than 6,800ft above sea level, so that leaves a requirement to "flush" the device.

This does work - eventually - the trouble is that often it takes a long, long time for the process to start and usually is required several times before the machine will think about making another mug.

We have tried everything - flushing it; making sure the water reservoir is completely full; taking it back to the shop (this is now the 4th unit); I must confess I have even tried caressing it and using gentle words to try and coax another cup out on one particularly difficult Monday morning. Nothing seems to work and I have come to the conclusion that the machine is simply what can not be described in technical terms.

If I didn't mind having the coffee machine out of action for a day or two after every few drinks I would heartily recommend the coffee it makes.
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on 14 June 2014
I have bought this for my Dad (92 with dementia and mobility problems) so went for a machine that I thought would be simple enough for him to operate. and the price of £26 meant it wasn't too much of a gamble! I have been using it for a few days so that I can write out simple instructions for Dad, and have come to the conclusion that it isn't something he will be able to use himself. This is mainly due to the water tank, which is a bit fiddly to fit back on after filling it, and is quite difficult for someone with failing eyesight to see the level of water remaining in it. It's also quite a small capacity, so will run out quite quickly.

Having said that, the coffee produced by it is good, I've only used the pads so far as the coffee duck hasn't arrived yet, but I would imagine that the coffee would be just as good using the duck. So I'm sure Dad will enjoy his coffees, especially as they will be being made for him, so no work for him!!

I have to say I've been enjoying trying it out - I don't like my coffee too strong, so I use a mug, fill it about a third full of milk and put it in the microwave to heat up, then I press the machine to dispense one cup of water into a different mug (without the pod in the machine). This means you get a hotter cup of coffee - I presume because it warms up the inside parts of the machine. Put the pod of your choice into the pod holder and lock down the handle, put your mug with warmed milk there and dispense one cup into it. It works for me!!
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I have owned an 'original' HD7814 for some years and was quite happy with it, but due to a reason not attributable to the machine itself it needed replacing so I bought the 'upgraded' HD7825 model to replace it (I'll cover the important differences later).

I drink about 5/6 mugs of coffee a day but am not fussy about the type of bean it is made of. I drink my coffee black, no sugar and having used a range of coffee in them have always been satisfied with the taste and temperature of a mug 'serving' (ie a 2-cup machine 'portion', BUT made with just one coffee 'pad' as I don't like my coffee that strong).

[I am not a coffee 'aficionado', so resent paying what I consider inflated prices for what is for me such a basic commodity. Last week I was in Madrid where a cafe coffee/croissant cost about EU2, whereas a very well-known coffee outlet was pushing out 'just' a cup of coffee for over EU3 - we all have different tastes/desires, but for me the price difference is massive whereas the quality is the same....]

Both machines work on the same principle and share the same basic qualities (but note my observations are between them and do not necessarily include other types of coffee machines, eg Tassimo, as I've never owned them) :

1. Easy to operate, with one foible of used coffee pads often trying to 'escape' when you lift the lid up to remove them !
2. Slightly noisy.
3. Quite easy to clean.
4. Relatively cheap to buy.
5. A bit top heavy.
6. Not too bulky.

These Senseo machines can 'only' make coffee from grounds - so, without further preparation thereafter no Cappuccino/Latte options or the like...

HOWEVER, the special qualities these Senseo machines possess is that you are not 'bound' to manufacturers coffee supplies etc and they do manage to produce a 'cuppa' with an enticing frothy head from the forced percolation process....

**** This makes them potentially much, MUCH cheaper to run and also allows you to use ANY ground coffee you desire (by using a pod 'insert') or own-brand ready-to-use coffee pads (ie the normal way the machine is used to make coffee).

Until my stocks are depleted, I use own-brand ready-to-use coffee pads (as they involve no ground coffee 'mess'/pod-filling).

The first BIG economical saving you can make is if you go abroad and buy the ready-to-use coffee pads, in France for example, where coffee is a more staple product with a significantly lower 'fad'/price 'premium' on it as a result.

In May 2013 a bag of 50 pads Hypermarket 'value' own-brand cost about EU2, branded on offer cost about EU3 - that's about 25% of the price of UK supermarkets ! So you are effectively paying for the weight of coffee, with no price 'loading' for the coffee being supplied in the portion-sized pads.....

Secondly, even better value and (more importantly !) a method which allows you to use whichever ground coffee you want is to buy a 'pad filter'.

This is a 2 pad-sized plastic container which you fill with ground coffee, then use as you would normally for 2 pads in the additional 2-pad holder (which is supplied with the machine).

The only faff is that after use you have to empty the container of used coffee, then give it a quick water 'flush' to remove whatever grounds are still in it - you don't have to be THAT fussy about ensuring it is completely clear of used coffee though and it is a very quick 'job' to complete...

There is a bespoke contraption (eg 'the Coffeeduck') which does the same thing as this plastic 'pad filter' but directly replaces the machine pad holder - BUT this means it is tailored for use with the exact Senseo model you buy it for, whereas the plastic 'pad filter' can be used in any Senseo model as all it does is replicate the 'form' of 2 pads....

Leaving cosmetics aside, the newer HD7825 version offers the advantages (over the HD7814 model) of a larger water tank, a re-designed pod holder (which means a used pad remains in the holder, rather than being lifted out when you open the lid allowing it to drop out - as it will do with this original model), a 'calc' indication feature and in my opinion makes coffee which is served slightly hotter.

It's worth the upgrade, especially as it retains compatibility with this older model so you can continue to use the separate basic ground coffee 'pod' and makes the Senseo potentially so financially economical to use.

An alternative Philips Senseo machine is the newer cube-like HD7860 model, which might be preferred for it's appearance. As far as I can see it works in the same way as these type of Senseo machines but, despite appearing to be bigger, has exactly them same size of water tank as that newer HD7825 model BUT it doesn't have the 'calc' indication feature.

Buy, drink and enjoy !
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