Most helpful positive review
1 of 1 people found the following review helpful
Excellent Customer Service
on 9 September 2011
Bought this about 2 years ago and has been used a lot. Had to replace the first unit after a fault developed but I have to say that SNOOPER has excellent customer service which is a rare commodity these days. Very helpful, although they do try to get you off the phone fairly quickly. The Strabo is a great unit which came with Free Lifetime Camera updates, although I did find that many of the old camera sites had not been removed from the database even after 12 months so there is a need for improvement on the AURA database to remove many of the old camera sites. The only downsides of the Strabo is the poor battery life, about 1hr 30 mins when new and now I only get an hour at most so I tend to leave it plugged into the cig car adapter. The other downside is that it can take up to about 3 to 4 minutes to lock onto a satellite when it is first switched on, which is a common problem with most SatNavs without HOTFIX, but even with HOTFIX you will still have to wait for a least a minute for it to locate a signal. Overall a good buy!