Top positive review
58 people found this helpful
Pull your company up by its boot straps!
on 16 March 2002
A fantastic quick overview of the concepts and practice of Six Sigma, this took me 90 minutes to read and opened up a whole new world. Operating at six sigma (a statistical term meaning 100%) will have you running your business with zero customer complaints, and continually on the watch for process and quality improvement. A rigorous team approach to identifying and rectifying both large and small causes of less-than-perfect output, the Six Sigma project will give you lots of fun and challenge you as far as you can go... Rich with practical examples of real impact in some of today's largest organizations. There is plenty of further reading to follow on from this clear and simple introduction.