Most helpful critical review
6 of 6 people found the following review helpful
Too good to last
on 25 January 2010
This is a machine of three stories.
Story 1 - first machine arrived plugged in made espresso, went to make second espresso and water was pouring out profusely at the wrong point on the brew head, had to return machine. All dealt with efficiently by Amazon returns.
Story 2 - second machine arrived and around 20 espressos later, I must say I am very happy with it. The espressos are good, a dense crema (which tells me it is a good extraction), the milk frother is good, though I am still struggling to work out how to unscrew the front hose, so I can properly dis-assemble and clean.
It comes with pretty good instructions (layout is not brilliant), a tamper, two espresso cups.
Because Russell Hobbs does not sounds very Italian you maybe put off but don't be they are honest enough not to include provision for those expensive and inferior tasting "pods".
Story 3 - I am saying farewell to this wonderful little machine, it has started leaking around the brew head and whilst I would have loved to get this replaced Amazon only allow you to do this once. So I have been able to return the machine. So knocking off a star. It was a great machine whilst it lasted.