Customer Reviews

Masterlock Wall Mounted Key Storage Security Lock

5 star:		(228)
4 star:		(75)
3 star:		(13)
2 star:		(4)
1 star:		(15)

 

 

Good clear instructions. Simple and quick to fit. Impressed by design because it has been made so that it is very difficult to try and get a grip on the box to pull at it. Even if levered from wall (extremely unlikely), it is still locked.
Quick and easy to adjust code numbers as often as you want. Simple to use. Ideal for health personnel needing access, as they are not allowed to take keys away with them. Notice several of our elderly neighbours who have home helps, daily carers and district nurses are also using this same design.
Does not contain hooks, so keys just sit in box.

I purchased this as my father has carers visiting the house and he is unable to get to the door. It is compact enough not to have to be fitted facing the street and feels sturdy and secure. I think the design would have benefitted by having a key hook as just placing the key inside can get in the way of the mechanism, however we overcame this by leaving one of the fitting screws protruding slightly. It is ideal for our purposes but would only recommend for one key.

I purchased one off these last year for a holiday home let. All seemed good simple to use and simple to change combination. We got a call on Saturday from a guest who could not get into the safe it seems it had miraculously changed combination. Impossible you say as I did. Managed to get the keys out after crow barring off the wall and smashing back off with a hammer. Replaced with another of the same thinking this was operator error and the previous guest or cleaner had altered the combination. Same fault occurred after some weeks.
I have managed to find the fault. If the door is not fully shut or the catches of the lock are held down this has the same effect as moving over the combination change lever. In other words if te door is not fully closed and the wheels are turned the combination will be changed.
I now use another brand.

the key storage box gives me peace of mind should our alarm go off when we are away from the house eg on holiday, because our two trusted neighbours & our security firm are the only ones to have the combination which allows them access to enter the house. the big advantage is that I do not have to give anyone now a copy of my house key. It is also very useful in the case of a vulnerable infirm person who needs help as lodging the code with close relatives or trusted friends & neighbours allows instant access in the case of emergencies.

Perhaps an improvement would be a small loop in the top of the box rather than at the bottom in order to hang the spare key from it.

Great service from Amazon and most importantly the product arrived at my (son's UK) address in 5 days even though there was a weekend in between. The keysafe itself is easy to install (you only need a drill with a masonry bit and some rawlplugs), easy to set and easy to use once installed. The interior space is limited and you have to take keys off their keyring in order to fit them in flat on the inside. I am slightly worried about how easy the safe is to crack : so I tried to crack my own, following the instructions posted in another review here. However, to my relief, I was NOT able to "feel" when my chosen code was selected, so I have stopped worrying. It is wonderful to know that if anyone forgets or loses their keys, there's still an easy way to get back into the house!

Sturdy product which does exactly what it's supposed to do. And it's easy to use, and easy to fix. If you're thinking of buying a keypad (as I was) it's worth noting that some keypads with 4-digit combinations provide only a fraction of the possible permutations that this type of device with rotating number wheels does. This one has 10,000 possible combinations but keypads will often not allow duplicate numbers, and may regard permutations of the same numbers as equal (eg: if the code is 1234, then 4321 or 2143, etc will also work) - check before buying.

I have a hotel and after about a year, nearly all of these units are falling apart. There is a spring that opens the door that falls out and gets bent often and when it does it is very difficult to open the door. We are in the process of replacing all of these units and Lowes no longer sells them and told us they had a lot of returns.

Found it very easy to set up and fix. We needed this to enable access to my elderly mother's house, and it's been a god-send. It holds 2 keys with ID fobs, and although they can get in the way if not pushed right in when closing back up, there's quite enough space for a couple of keys. Ideally, there would be a little hook or something to hang the keys on, but we're not complaining as it has solved an enormous problem for us, and everyone who's used it is happy with the mechanics of it.

Never again be inconvenienced by not having a key outside your house, and leaving it foolishly behind a pot, under the carpet or, with a distrustful neighbour. This product is perfect and easy to install, takes the worry out of the equation and you are never without access to your home. Just don't use your birth year as the 4 combination lock code.

Let me say, I'm not a safe-cracker or in any way 'dodgy'. I bought one of these for the carer who looks after my elderly grandmother so that she'd never not be able to let herself in, without the risk of losing the key.

However, whilst it secures to the wall very firmly & the keys sit nicely inside, & it's easy to choose a unique code, with a very small amount of 'testing', it's surprisingly (not to mention shockingly) simple to open without knowing the combination.

To test it, I even set a random combination in total darkness & then opened it within a couple of minutes.

Thus I would NOT recommend this product except for the very minimum security. Theoretically if it were placed in a high-view area to dissuade a dishonest person from cracking the code, this may be a solution. But to my mind, it does not do the job it was purchased for.

UPDATE
In response to a number of comments, in particular "E Jones" (on 5th July '12), doubting the ease at which this lock is crackable, this review is now edited to remove the "method" by which it can easily (& quickly) be opened by someone not in possession of the code.

I accept that what was previously included in this review may not have been completely sensible on a public forum such as this, but at the time, I felt obliged to inform potential purchasers with the full situation of what I considered to be a waste of money (& why).

Finally, it's possible that some of these locks have better security than others & I can only go by the product that I received, back in December '09.