Top positive review
78 people found this helpful
This little Italian packs a punch!
on 12 January 2012
5 Star....read on to find out why...
Ok, you may have seen mixed reviews for this product and I too saw those when deciding on purchasing this product. I was a little concerned by some comments about leaking sealed and quality build issues as it had been made in the far eastern countries however as I knew this brand well and having already got the larger version knew it was a pretty safe move to go for it as the large version was excellent quality in every way.
When it first arrived, we tried it out and sure enough, it worked ok but the seal was leaking like some customers have said. The seal felt very rough when tightening it and it just seemed nothing like its bigger brother which we already have and would expect better quality from Bialetti. I decided to return it and request a replacement because it should not leak and I knew the build quality should be higher. Also, coming from an Italian home, I expected better than this as we use these every day.
Amazon were as always very helpful and sent a replacement. This is where the amazement started. As soon as it arrived we noticed straightaway that the box itself was different. It looked more professional, photos on the box were in colour etc. where as I remember the old one having more blander artwork and photos in differnet tones of blue. We opened the box up and even the instructions looked better. As for the Espresso maker, it was a different item altogether. The seal itself was silicon not cheap rubber like the first one we received and when tightening the espresso maker, it was super smooth and did not leak one bit. The inside of the espresso maker had a superior finish/coating and the overall finish of the espresso maker was more polished.
So this straight away raised some questions. Why did we receive two espresso makers that were made and packaged completely different? It was almost as if the first item we received was a counterfeit. I have made Amazon aware of this and they will be investigating it.
So, to summarise, this espresso maker is excellent as should be expected from Bialetti, the overall finish is quality, and had no problems using it on an induction hob. Not sure why the first one was problematic but please be aware, if you receive an item with the same characteristics as mentioned earlier, do not think that this is the quality to expect. Instead make sure you request a replacement from Amazon...Hopefully, there are not many of these dodgy ones in circulation!